Hotel Derek

Modern and Comfy

Thanks Hotel Derek for making my stay in Houston friendly, affordable, and comfortable!

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Great room for the money

Hotel Derek was very clean and modern. I arrived earlier than standard check in time and they accomodated me into a room without fuss. Hotel staff at check was friendly and curteous. I found the business office to have newspapers and access to computers for email and work.

Fabulous Hotel

The hotel and the staff was outstanding. Everyone was helpful and eager to please. I would recommend to my bestest of friends and family....

Guest did not leave a comment.

Outstanding Hotel

Very nice and clean. No regrets

Disappointing accomodations

I have stayed at the Derek twice before and found it to be of excellent standards. The hotel has obviously taken a downward turn. The previously very nice bar and restaurant are gone, with more then a few tables and a bar stools leaving no ambience and certainly no customers or locals who used to stop by at this hip place for a drink after work. Secondly, the west side facing rooms are extremely hot and noisy. Even though we were told to keep our shades closed, the air conditioning was not cold and the I-10 highway noise was unbearable and we had to ask to be moved across the hall to the east side. The pool is a "slice" of water wedged in a very odd pie shaped corner w/little or no sun exposure at all and lack of total ambience and looked more like an indoor hot tub /shower area. The location and the neighborhood has changed obviously and felt somewhat risky at night to even go across the street to the local pharmacy , as well it is next to impossible to turn in or get out onto the street in your car given the heavy congestion 24 x 7.

A/C Needs Improvement

The hotel was nice and trendy, but we had issues with our A/C. It was very stuffy, humid and warm in the room. It took about 45 minutes for them to move us to another room which was a little better. One of the front desk associates was extremely rude...need to work on their customer service skills.

Had a dress stolen out of the closet--DO not stay here.

I had a Neiman Marcus dress stolen out of the closet no more than 2 hrs from checking out. I checked out at 2 pm and realized I left the dress around 4 pm. I called the hotel to let them know and they told me housekeeping did not find anything in lost and found from my room but to check with housekeeping the next day. I called several more times and they finally told me that no dress was found and that the housekeeper who cleaned my room was "trustworthy". I am very disappointed with this hotel and do not recommend anyone staying here. I would never have expected to have something stolen in this "caliber" hotel.

great location

it was in great location to teh gallaria mall , and they have bus shuttle to drop us to the mall and pick up,friendly staff i had a good time

Good room, great location.

Great location, very comfortable room. Staff very friendly. Only problem, I reserved a city view room, but only got to see the wall behind the pool. Other than that, everything, including room service was great.

Great Galleria Area Hotel

Great Hotel, easy access to the Galleria area. Rooms were perfect.

Nice hotel.

I had a problem with my room key every time I tried to use it. It would not work and I had to get on the elevator and go back down to the front desk to get a new key. Very frustrating. Also, the safe in the room did not work and had to be repaired. Front desk staff not very concerned or apologetic. Other than that, nice hotel.

NOT AT ALL WHAT I EXPECTED

I expected a great hotel when my boyfriend and I decided to stay at this hotel. We were put in a room on the same floor as a wedding part and their guests. People were running up and down the halls screaming all night long. The room right next to us had very loud music playing ALL Night long and people were yelling. The walls were very thin. WE called the front desk, but nothing was done. We got NO sleep whatsoever. When we were waiting for the elevators the next morning, another couple walked up and heard us talking and they had the same experience we had with the noise. I would not recommed this hotel to anyone ever.