Hotel Crown Insadong

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Disappointing Hotel

I thought the location of this hotel was excellent. The room was nice and clean and quiet. The front desk staff was not helpful AT ALL and was rude. As a foreigner, I needed guidance and suggestions as to how to best use my time. They did not have a map of the city of Seoul, only an area map. They did not have an guide in Enlgish of the subway system which would have been helpful and told me to take taxis! The staff did not speak English so I had difficulty explaining where I wanted to go and wanted them to tell me the best way to see the sights efficiently: 1-2-3! They became irritated when I asked this question. I asked them to write things down in Korean and they seemed annoyed at this request. They referred me to a shelf of brochures which only had phamlets of city tours and the DMZ. Basically, they were worthless. The breakfast was included in the price and was the same thing everyday! No change at all. I guess that for the price that can be expected. I didn't care. It was a couple of blocks from Insadong Street which is a delightful street to walk around. It is also located near some of most important palaces and not far from the subway. I would definately recommend taking "The Lonely Planet" if you go as it has Korean written next to the sights in English. I took another guide which did not have this feature. At the end of my stay when I asked about getting to the airport, they told me to take a taxi to the bus stop to catch the bus to the airport bus. When I persisted I found out they had a FREE taxi service to this bus stop in the form of a car which they offered to their patrons. They did not offer this to me at first! I was shocked to learn this but happy to know they had it as I certainly used it. It was a weird place to be sure and frustrating as well.

Great Location and Service

This hotel is perfect for the budget-minded traveler. The location is within walking distance (10-20 minutes) of several historic sites. There are many places to eat and shop right outside of the hotel. Also, there is a subway stop within a 5 minute walk of the hotel. The service at the hotel was also good, and the hotel staff speak some English-enough to get by anyway. The interior of the rooms are modest and somewhat dated; but if you're in Seoul to visit the sites and take in some culture, this is not a problem because there is so much to see and do you will not spend any time in the room...The rooms are clean and have most western-style amenities (including a toilet) that you will need. I would stay here again.

Good price for an ideal location.

It is a good hotel with a friendly staff. Its location is fabulous, within walking distance to Anguk and Jongno-3 subway stations and various tourist attractions such as the Gyeongbokgung Palace. If you like exotic Korean food, this is the place to be! There are many good restaurants nearby. The Insadong District is a very short distance away where you could immerse yourself in Korean culture.

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Don't stay here

The room was small even by Asian standards. No amenities were provided or if they were they did not work. Reservation was for three but the "free breakfast" was provided for only one.