Hotel Crown Insadong

Guest did not leave a comment.

I thought the location of this hotel was excellent. The room was nice and clean and quiet. The front desk staff was not helpful AT ALL and was rude. As a foreigner, I needed guidance and suggestions as to how to best use my time. They did not have a map of the city of Seoul, only an area map. They did not have an guide in Enlgish of the subway system which would have been helpful and told me to take taxis! The staff did not speak English so I had difficulty explaining where I wanted to go and wanted them to tell me the best way to see the sights efficiently: 1-2-3! They became irritated when I asked this question. I asked them to write things down in Korean and they seemed annoyed at this request. They referred me to a shelf of brochures which only had phamlets of city tours and the DMZ. Basically, they were worthless. The breakfast was included in the price and was the same thing everyday! No change at all. I guess that for the price that can be expected. I didn't care. It was a couple of blocks from Insadong Street which is a delightful street to walk around. It is also located near some of most important palaces and not far from the subway. I would definately recommend taking "The Lonely Planet" if you go as it has Korean written next to the sights in English. I took another guide which did not have this feature. At the end of my stay when I asked about getting to the airport, they told me to take a taxi to the bus stop to catch the bus to the airport bus. When I persisted I found out they had a FREE taxi service to this bus stop in the form of a car which they offered to their patrons. They did not offer this to me at first! I was shocked to learn this but happy to know they had it as I certainly used it. It was a weird place to be sure and frustrating as well.