Homestead Dallas - DFW Airport N

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Great room for the money

Bring your own shampoo

TERRIBLE HOTEL

This place was terrible. The room, although spacious, had an odor. The bed was uncomfortable and the pillows were thin. The lights went out on the morning of our departure (6:00 a.m.) and there was nothing said to any of the guests. We had to roam around the room getting dressed in pitch blackness. Also, the shower was COLD. There was no hot water at all. When we told the front desk we were simply told where to leave the keys. We will NOT go back to this hotel.

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Met Expectations

Considering the price, the Homestead Dallas met expectations.

It was GREAT

The staff was outstanding!! They were friendly and very curteous! My room was very nice and had a very nice area for me to work on my laptop. Full Size Fridge, sink and microwave. The room was great and the staff was wonderful!! Thank you for making my stay with you a special one!! We WILL be back!!

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Poor

We will never stay at another Homestead. Dirty stained sheets with hair everywhere, after they sent us to a room that was not cleaned yet. Airport shuttle never showed up after 30 min. I missed my flight and had to have my wife drive me anyway.

Greater efficiency needed

There was only one problem. In the early morning I had to take a shuttle to the airport. The lobby doors were locked and no one was present. Luckily I had the telephone number in my cell phone, when I could not find the hotel. When I called the hotel, I was informed the the worker was busy and all I had to do was to go around the building to get to the shuttle. In these times, someone should have explained this to me the day prior, or there should have been a sign. Had I waited for the lobby doors to open I would have missed the shuttle and missed my flight.

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bait and switch

I chose a 2 queen room suite with a sofa bed and the price was more for the suite. We were put in a regular 2 queen room at the higher price. Management ultimately comp'd another room, but after needing to push the issue. Having stayed with a competitor the night before I was disassatisfied with the cleanliness and quality of the rooms. I would not choose this hotel again.