Holiday Inn SunSpree Resort Lake Buena Vista

Great vacation hotel except for brokent equipment

This hotel was very economical, and a good hotel. I was just annoyed at the fact there were serveral things that were broken at this hotel. They had an elevator out of service the whole time in one wing, which made it time consuming to get anywhere in the hotel. Otherwise it was a great experience

Great location great price great for kids

Great hotel for price and great locaton near Disney and right by I-4 quick ride universal studios

There are better values

For the price of the kid-suite, there are other more upscale options in the area to consider.

Great Value

We really enjoyed this hotel for the price, but beware of the resort fees, they "forget" to mention them at check in. Clean, very secure, and plenty to do. It does look like the pictures and was great in every way.

Bed Bugs! Ouch

Fair Warning. This hotel has bed bugs! If this doesn't bother you but you still want to go and not bring home the bugs make sure you don't take any clothing that you'll need for about 5 days after you get back because you should put it in black bags to bake the bugs in the sun. I got 61 bites from the bed bugs but they don't necessarily bite everyone. And yes I did see one of the little brown bugs on the white sheets. Bed bugs are not an issue of cleanliness per say it's more an issue of extermination and costs $1000s upon $1000s of dollars to get rid of in a hotel so i wouldn't be convinced that they're gone unless you call and ask what they did about the problem.

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Great for the money

We stayed in a kids suite; it was great for the kids. We have stayed in kids suites at other hotels that weren't nearly as nice. Pool was good size and the pool staff was very good playing games with the kids. They have a small movie theater near the lobby area playing kids movies and on Friday and Saturday nights the set up a movie out by the pool. Overall a very good family oriented hotel.

GREAT HOTEL NEAR EVERYTHING...perfect

I loved the hotel it has a Large pool, 2 hot tubs which are opened until 11:00pm. They have alot of things geared for children. I was so empressed when the put up this huge movie screen and the kids watched a Disney movie while swimming. Our room was perfect, a king for me and my husabnd and a seprate divider room for my daughter with her own tv..PERFECT.

under construction

Bad Bad Bad

Great room for the money

We were just doing a really quick turnaround trip and we stayed at this Holiday Inn SunSpree Resort Lake Buena Vista, and it was a bit more then we anticipated, coveniently located to resturants and shopping, nice pool are and the staff was great. I would recommend others to stay and we would most definitely stay again.

Don't stay there!!

The hotel was run down, and the staff was shady. We were afraid to leave our belongings in the room while away. The price was too high, and I specifically looked for a hotel with "free breakfast" but they gave us grief over it, and we had to pay tax on the "free breakfast" that tasted awful. We wouldn't recommend this place, nor will be ever stay there again.

What Reservation

We were hot and ready to relax before going back to the theme park but there was a big problem. The guest service said that our room wasn't ready at their 4:00 pm check in and to check back later. After 35 minutes sitting in the car I decided to go ask again and they told me that my credit card was decline. What! I told the hotel personnel “it has already been paid for and I have plenty of money in my bank account". She then instantaneously said “sorry the hotel is still not ready please check back later”. After her failed attempt to humiliate me in front of other guests she then told me that a room is ready next to where they are doing construction. I asked for a different room and she told me that there would be a longer wait. We are in our mid 30’s and felt like we were being targeted because we look young. I love holiday inn but this location was not up to par.

Alright

Didn't have complementary breakfast. Had a outrageous price for breakfast. 2 adults and 3 teenage girls who hardly ate anything and the bill was $65.01. Highway robbery. Will never stay there again. After I complained they did take the $65.01 off my bill.Should never have been there in the first place.

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