Holiday Inn SunSpree Resort Lake Buena Vista

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Internet pics are better

The pictures are nothing like the actually hotel...the pictures are way better. They were doing construction in the adjacent building, they were not noisey just messy.

Good for the money

Don't expect anything luxurious. Clean and comfy. The shuttle departs 2 times in the morning and return once in the afternoon. There are also 2 late night returns. Not walking distance to downtown disney, a cab ride costs about $9, shuttles do not go to down town disney.

NOT SATISFIED

THERE WAS HAIR ALL IN THE BED. THE POOL CLOSED TO EARLY, THE PICTURE ON THE WEB SITE IS A LOT NICER. ALSO WHEN WE ASK FOR SOMETHING THE CLERK SAID " OH WE DON'T DO THAT ANYMORE"..... THE LOCATION IS GREAT!

Nice rooms!

We were really surprized about the size of the room! The only bad thing is there are only drink vending machines, no snack machines & nothing to eat open after 10 pm on premises. You would have to go across the street or walk to the local 7-11 that is next to the hotel.

Under Renovation

They were working on improving the hotel. The construction did not hinder my enjoyment. I like that it was near the Marriott where a convention was being held. Overall I would recommend this hotel to my friends.

fun for a family

my kids thought the family suite was way cool. It is a regular hotel room with a divider, that has bunk beds and its own tv. it was a nice change. the hotel is older, but kept well, stay is very nice. for the money i would do it again

Improvements are on the way.

They are doing a COMPLETE remodel of this hotel. In Feb/March 2009 they will be opening the NEWLY gutted out and remodeled side of the hotel. If you make reservations, ask them if you'll be staying in the new part or the old part. The old part isn't bad, just out dated and NOT plush by any means... older furniture, and you enter from the outside! Ugh! The newly remodeled hotel will be very nice - at least It looks like it will be. The pool is nice and heated, and so are the two whirl pools and child's wading pool. The lounge and restaurant look out dated so not sure when that will be updated, I never ate there because they are close to a LOT of shopping and restaurants. It's very well located and the staff were SO SO nice. Because of the construction parking was some times hard to find, but there was always a place.

Needs Lots of Improvement!

The room we were given was awful. The bathroom looked like it hadn't been clean in months. We were given another room which was a little better but I would NOT recommend the Holiday Inn SunSpree to anyone!!!

Can't get their act together...

The price is good, and the location is nice. However, they have no idea how to deal with reservations and payments! I re-paid via hotels.com. When I checked-in I gave a credit card for "incidentals" as is customary. But when I went to checked-out I had a BILL for the stay. AND the price was even higher than what I had already paid. It took 3 phone calls, 2 managers, and 45 minutes to clear up. NOT HAPPY AT ALL!!!

This is not a resort, it's a motel.

My family and I stayed for 1 night, the rate was really expensive (like a real resort) and we were expecting something better. Part of the hotel is under construction, a lot of dust in the corridors, the elevator old and ugly, carpet dirty, etc, etc. It was on New Year's eve, all the hotels were sold out, so we couldn't go to other place. I will not come again here. We usually go to Orlando 8 times for year.

Decent Room for the Money

The hotel is old and not the cleanest hotel around but wasn't bad considering what we paid at the time of our stay. However the hotel failed to mention that half of their hotel was undergoing construction adjacent to the pool area. Noise of constructions puts a bit of a damper on your vacation when you wake up to hammering and drilling. If you're a college student on a tight budget, then this is the hotel for you. If you are not, I would look elsewhere. The location is fairly convenient in that it is close to Disney but you constantly half to go a mile down the road to make a u-turn to take a left from the hotel, which gets rather agrivating especially when traffic is heavy.

Great for the money

Great room and overall service (pool, breakfast, etc) for the money. Staff was cordial, the room was clean. Great location.

Needs Improvement

never again