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Holiday Inn Palm Springs, Palm Springs, CA

Holiday Inn Palm Springs

Star rating: 3.0 of 5
1800 E Palm Canyon Dr
Palm Springs, CA, 92264
866-539-0036
Average Rating
3.4
Recommend
56%
9 Guest Reviews

from $105.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

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Review Details for Holiday Inn Palm Springs:

  • 56% Recommend
  • 3.4 Average Rating
  • 9 Guest Reviews
Hotel Service
3.4
Hotel Condition
3.4
Room Comfort
4.0
Room Cleanliness
4.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(9 ratings)
Average Rating 3.4 of 5
Business
(1 ratings)
Average Rating 2.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(3 ratings)
Average Rating 4.7 of 5
With Friends
(2 ratings)
Average Rating 1.0 of 5
All Others
(3 ratings)
Average Rating 4.3 of 5

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Trip Type: Family Review 1 of 9
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Palm Springs hotel

Room was quiet and clean. Enjoyed the movie at the pool and great food with room service. As nice as Palm Springs resorts I have paid much more money for. Staff was friendly and helpful.. I have only good things to say about it.

 

Not Recommended

Trip Type: Business Review 2 of 9
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Needs Improvement

Closet doors would not open, toiletries not replaced had to ask for more basic neccesities, 3 tiles in bathroom were unstable.

 

Not Recommended

Trip Type: Rest and Recreation Review 3 of 9
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (1)
You Get What You Pay For.....

We have stayed here before because of the price and decided to stay here again on a last minute reservation. It seems like not much has improved since our last visit. We could not figure out why the pool area bar or poolside service is still (after a year) non existent or should I say not in service. Also, there was a shortage of pool towels not to mention the fact that they were the size of a hand cloth. It looks like this will be our last stay at this hotel.

 
Trip Type: Not Provided Review 4 of 9
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 5 of 9
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 9
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (1)
Nice Rooms

The rooms were clean and comfortable-air conditioning worked well.

 

Not Recommended

Trip Type: With Friends Review 7 of 9
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (1)
Never got to stay

Planned the vacation for a while. When my friend and I arrived at the hotel, the power was off, hotel staff wasn't able to check us in. After having to wait for more than an hour in the lobby, we had to cancel our plans, turn around and head home. I will be calling the hotel or hotels.com for a refund.

 

Not Recommended

Trip Type: With Friends Review 8 of 9
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (2)
Don't bother with this one!

The hotel was painted a horrible dark green color out of a horror movie. The elevators were small, caged and hard to find. We had trouble with our card key each time we tried to get back into the room and the hotel staff were unfriendly, uncooperative and rude. We waited over 20 minutes to be seated for breakfast in the hotel restaurant and the food was fair, service was lousy. The room itself was huge but lacked enough electrical outlets or furniture to sit on except for the bed and two very uncomfortable chairs. The coffee maker leaked and had to be plugged in in the bathroom because there wasn't an outlet in the room. Will not go back there again and certainly don't recommend.

 
Trip Type: Family Review 9 of 9
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Very Nice

I did not have high hopes about staying at the Holiday Inn, but was very pleasantly surprised. The hotel and grounds are very nice. I was not enthusiastic about the price we paid, but it was a last minute booking and as I said above the hotel and grounds are very nice.

 
 
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