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Holiday Inn Express Hartford Convention Center Area, Hartford, CT

Holiday Inn Express Hartford Convention Center Area

Star rating: 2.5 of 5
185 Brainard Rd
Hartford, CT, 06114
866-539-0036
Average Rating
4.1
Recommend
87%
46 Guest Reviews

from $90.00

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This rate first available on Sunday, Dec 6

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Review Details for Holiday Inn Express Hartford Convention Center Area:

  • 87% Recommend
  • 4.1 Average Rating
  • 46 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.3
Room Cleanliness
4.4

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All Trip Types
(46 ratings)
Average Rating 4.1 of 5
Business
(15 ratings)
Average Rating 4.3 of 5
Romance
(2 ratings)
Average Rating 4.5 of 5
Family
(1 ratings)
Average Rating 4.0 of 5
With Friends
(3 ratings)
Average Rating 4.3 of 5
All Others
(23 ratings)
Average Rating 4.0 of 5

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Recommended

Reviewed by a hotels.com guest on June 16, 2009 Trip Type: Business Review 16 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 11, 2009 Trip Type: Special Event Review 17 of 46
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Booking the Room

When checking in, I gave staff my name and they quickly found the reservation. The person asked me if I wanted smoking or non-smoking to which I replied a non-smoking room with two queen beds as selected when booking the room through Hotels.com. She replied that they only had a code that did not indicate my selection. At this point I pulled out my paperwork and showed her the printout, she again reiterated rather argumentatively that they did not have that information only a code (even though I showed her the selection on the paperwork). Evidently the hotel was full and the room I requested was not available. At this point the manager stepped in and upgraded us to a non-smoking suite which gave us one queen bed and a pull out sofa - so I'm not quite sure why it was referred to as a suite when compared to two queen size beds. Disappointing to say the least.

 

Recommended

Reviewed by a hotels.com guest on June 9, 2009 Trip Type: With Friends Review 18 of 46
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Marie C on May 20, 2009 Trip Type: Special Event Review 19 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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great stay

Very clean room - even smelled fresh! I was glad to see that they had dispensed with the typically icky hotel bedspread, replaced with bedding that's washed after each stay. Very friendly, helpful staff. A good complimentary breakfast set-up. Overall, a wonderful value.

 

Recommended

Reviewed by a hotels.com guest on May 18, 2009 Trip Type: Special Event Review 20 of 46
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Value

Although the area is less than scenic, the hotel is conventiently just off I-91. Rooms are large, well-appointed, and clean. Staff very friendly. Breakfast is great. Coffee and tea always avaialble, cookies at night an added plus!

 

Recommended

Reviewed by a hotels.com guest on April 20, 2009 Trip Type: Business Review 21 of 46
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on April 5, 2009 Trip Type: Business Review 22 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on March 11, 2009 Trip Type: Special Event Review 23 of 46
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on March 9, 2009 Trip Type: Business Review 24 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on February 27, 2009 Trip Type: Romance Review 25 of 46
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by Paul C from Portsmouth on February 18, 2009 Trip Type: Business Review 26 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on January 15, 2009 Trip Type: Business Review 27 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 11, 2008 Trip Type: Business Review 28 of 46
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 14, 2008 Trip Type: Special Event Review 29 of 46
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Vincent from Prigitano on September 22, 2008 Trip Type: Overnight Stay Review 30 of 46
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Good hotel.

The hotel was clean and comfortable and well maintained. The people at the front desk were friendly and helpful. The breakfast set up was very good; a wide selection of food and it was fresh. This location worked out well for us. It was right off Rte 91 but you couldn't hear any traffic.

 
 
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