Holiday Inn Express - Boston Garden

Good value for downtown Boston

Overall, pretty much what I expected--it's just across the street from TD Banknorth Garden/North Station, with several take-out eateries to choose from. It took 20 minuts to walk to the financial district the next morning (where hotels are literally twice the price), so it was great as far as location. The room was comfortable, the staff was fine--I didn't have any issues, so I didn't deal with them much. I stayed the night of a Bruins game, so the street noise was pretty loud, but only until 9 or 9:30, so that wasn't problematic. Quick Review: Can't beat the price for downtown, and no problems.

disappointed

Holiday inn express was recomended by a co-worker. He had not stayed at this location specifically but was generally impressed with the recent upgrades and what should be expected. This location did not impress at all. The room had been recently renovated but did not make up for the overall dinginess of the hotel. The cable went out, the lobby was sad, the staff was uninpired and breakfast was not edible. The cost to park was outrageous and my car was brought back filty. I will not be seeking an express anytime soon.

312 - Excellent Room

1. Yes, there are homeless people. Yes, they ask for money. No, they aren't pushy. It's a city. You will have that. 2. Yes, it's noisy. There are plenty of bars on the street and surrounding area. If you want quiet - don't stay in a sports/drinking city. The hotel staff (after 3pm) was fantastic (before 3, he could have been a little friendlier - but I was trying to check in before 3). The breakfast was good. More than most places with eggs, sausage, bagels, toast. Walking distance to the major sites (Chinatown would have been a haul - but there is the metro). All in all, good place. Make sure not to book on a date when something is happening at the TD Garden or it is going to be loud & impossible.

Needs Improvement

The TV did not work, - nor did the AC or the elevator. the internet barely worked. Because of all of the problems, they promised a refund if we had Hotels.com call when we got home - but denied it when we had them call. Enough said?

Great hotel for attending something at the Garden

If you are attending an event at the TD Bank Garden and don't want to deal with driving - this is the place to stay. You are literally right across the street. The hotel is a very nice surprise. To look at the area, you would never believe that a hotel as nice as this is there. In fact, we walked right by the door once, even though we saw the Holiday Inn banner! The hotel is extremely clean and well decorated. The room is very comfortable and modern. The nicest surprise is the contiental breakfast. We expected some muffins and coffee. Instead, there was an amazing buffet! Cereal, cinammon rolls, bagels, toast, muffins, scrambled eggs, sausage, gravy, fruit, yogurt, coffee, tea and 3 kinds of juice! We are thinking that we will never again drive home after a concert! I would stay there again in a heartbeat!

not recommended

Two mice were having a field day running around my room. Concierge was nice enough to change my room and made the comment that "it was an old hotel". Unfavorable neighborhood with lots of bars and beggars.

Guest did not leave a comment.

GREAT!

Holiday Inn was great. Bed was super comfortable room was clean. they only thing I didn't like was there was no parking, but what do you want for downtown boston.

Great for the Purpose

We enjoyed the hotel and room. The event we went to see was across the street so we just walked and didn't have to fight the traffic. Only bad part is parking.

Close to Everything

You would never know that there is a Hotel just across the street from the TD Banknorth Garden. The only hint is if you were walking right by the door and looked up you would see in little letters. "Holiday Inn Express". I thought, ew, creepy when I first went in, but the staff was very accomodating, and hpersonable. The decor is old in the lobby, the halls and the elevators, but it grows on you as the overall charm of Old Boston...The room was surprisingly clean and up to date, the bathroom very clean with ammenities too.For Boston the price was right as well as location for events at the Garden.

Great Location

Hotel is in a great location if you are going to an event at the Garden, with restaurants and bars right around the hotel, everything is within walking distance. No hotel parking but they do give you a discounted rate at the parking garage at the end of the street. Hotel was a little hard to find, there was no large signs, just a smaller banner above the door. But the location was well worth the price. Morning breakfast was available as well.

Needs lots of improvement

We arrived and an exterior window was open. The room was frigid. Moreover, the heater was not working and we had to make do with a space heater. About 11:30 someone else started trying to get in our room: apparently the front desk had put two different parties in the same room. The television reception was like watching through a snow storm and no one at the hotel could do anything about it. The directions I received to a parking garage were poor and I ended up in a garage about a quarter mile from the hotel, finally giving up on finding the lot that had been recommended. Beginning about 1:00 in the morning and lasting for about an hour and half there was a great deal of drunken yelling and screaming. An unpleasant experience

Great place, great price

I really liked this hotel, even though it had no parking of its own and on first pass the neighborhood looked a bit scary. Once inside the door, all was great; The staff was very friendly and the rooms were fresh and nice. For the price, this place is perfect and close to lots of great parts of Boston. I had a comfortable stay and would stay there again. Don't expect a grand-scale, but if you have the right expectations for a smallish-intimate, stylish little hotel, then you will enjoy this hotel.

wonderful hotel, wonderful brackfast

easy to see the NBA, brackfast good, i will choose it again