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Holiday Inn Chesapeake House, Aberdeen, MD

Holiday Inn Chesapeake House

Star rating: 3.0 of 5
1007 Beards Hill Rd
Aberdeen, MD, 21001
866-539-0036
Average Rating
4.3
Recommend
100%
3 Guest Reviews

from $115.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Holiday Inn Chesapeake House:

  • 100% Recommend
  • 4.3 Average Rating
  • 3 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.7
Room Comfort
4.7
Room Cleanliness
4.7

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All Trip Types
(3 ratings)
Average Rating 4.3 of 5
Business
(1 ratings)
Average Rating 5.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(2 ratings)
Average Rating 4.0 of 5

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Recommended

Reviewed by a hotels.com guest from Harrisburg on October 15, 2009 Trip Type: Special Event Review 1 of 3
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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conflicting information between Hotel.com site and the actual hotel

We booked on line with Hotels.com to stay at the Holiday in Chesapeake House because it said that the check in time was 12 pm and that worked well for our schedule. Upon arriving to check in at 1 p.m., we were told to come back in 2 hours as our room was not ready and check-in was not until 3 p.m. The front desk person lacked in personality and made it seem like we were inconviencing her because we need a room to get ready to attend an event we were to attend. After surpassing the front desk person and getting the general manager involved, we were given a room. My confirmation sheet from hotels.com stated the check-in time was 12 p.m. and even after presenting that to the front desk person, I was made to feel like it was incorrect and my fault. The hotel itself was very clean and our room very comfortable. Customer service at the front desk needs to be improved though.

 

Recommended

Reviewed by a hotels.com guest on September 17, 2009 Trip Type: Special Event Review 2 of 3
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Check-in staff were very accomodating

The free hot breakfast was great!

 

Recommended

Reviewed by a hotels.com guest on May 8, 2009 Trip Type: Business Review 3 of 3
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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