Hilton Lafayette

I stayed for 2 nights on a business trip. 1)I was unable to connect to the wireless internet for the entire trip. I called the front desk several times, they had no solution for me. I called the wireless tech support company, they said they would try to fix the issue, they did not. The error during registration ($10/day) said " Authorization of last name and room number failed". Front desk verified my last name and room number, and it still never worked. On a business trip like mine, it is imperative that I stay connected with the office, this was unacceptable. 2) The bed was hard and old, I could feel the springs through the mattress. When rolling over, my elbows could contact the springs and it was very rough, not Hilton-like. 3) The TV signal quality. They have 32" flat screen TVs in the rooms, but dont expect a great picture or alot of channels. They only have 20 channels, and the resolution is so grainy I'd rather not watch anything, but I also didnt have internet access, so I beared with it. 4) Loud Maintenance at 9 a.m. in the room next door. This was ridiculous, from what I can tell they were sawing pipe in the room by mine. It was so loud I could not sleep, or even rest comfortably. They were making zero effort to be courteous, the would bang their tools around, slam doors, yell at each other about the plumbing etc.

It is a nice hotel, but I spend much less when traveling on business and get much more for my money at other hotels. The keys did not work when I checked in, and I had to wait in line again to get my keys reissued. The toilet did not flush properly. I left my breakfast card on my door well before the cut off time specified, and no one picked it up. I didn't find that out until I was waiting on breakfast the next morning, and looked outside my door to see my breakfast order still hanging there. So, I then, due to time constraints, had to go without breakfast. I then attempted to at least make coffee in my room, but the sweetener had coffee all spilled on it, so that it clumped and would not come out of the packet.