Hilton Hawaiian Village Beach Resort & Spa

rooms not to my standards

The Hotel itself and the surrounds was very nice and beautiful, but the room we got was not up to my standards. Everything was so old. My room didn't even have a coffee maker for morning coffee... We were in the Diamond Head Tower. It needs serious updating. Everything was so compact. The towels had a dingy smell to it. I had to call down for some fresh towels. It was a lot more busy and crowded. Not very relaxing or accessible to the facilities.

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Good Property

Great hotel property in a great area..good rates from Hotel.com too,,i checked the rest of the other sites and they had the best deal..got the luau as a bonus too..that was like a $80 per person freebee...the only caution is the breakfast buffett cost me like $32. Way too expensive for what you got..there are other restraunts across the street for a lot better value, the other meals were ok considering where you were..also parking was high there too...but great hotel and would go back again...

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A Village

Very large hotel, more like a small city. One has rarely a reason to leave the premises. Rooms were clean and comfortable, but not luxurious. Prices for on-site dining and bars are very high compared to localities close-by.

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review

Awesome hotel. would definietely recommend this hotel to anyone. Will come back to this hotel on our next trip.

Guest did not leave a comment.

Great Hotel

Great staff and very attentive. Hotel is old, not bad, just old. Great food and ambiance

We would return.

We especially enjoyed the "Hospitality Room" we were given at the end of the day before our flight. We loved the various pools and shops and everything and everyone was very nice. We'd go there again.

More than is Expected

This was our first visit to the Hawaiian Islands. We chose Hilton because of previous experiences with the chain. This Resort was absolutely enjoyable, we spent a lot of time touring the island but also loved coming home to the resort and sitting on our balcony watching the ocean views from our room. There is a lot of walking involved and it is described as a Village resort, so plan by putting on your walking shoes when enjoying this expansive village. The 90 shops let us browse and buy at ease, no pressure. We ate at the 4 Diamond restaurant, "The Bali" and what a delicious meal and exquisite service, plus that fantastic view of the ocean. We stayed for 7 nights which included the hotel's luau. It was an evening of entertainment and wonderful buffet style food. Friday night the resort puts on a very nice fireworks display over the ocean, we sat on our balcony and saw every sparkle. Living in Arizona we are use to low humidity, so it did take us a day or two to get a custom to feeling damp, but not uncomfortable with temps in the high 80s. We will return and next time bring our children and grandchildren with us.

Guest did not leave a comment.

Just an okay hotel

The hotel and surroundings were well maintained and decourous. However, the food at the restaurants on site was just okay and way overpriced. Also, a lot of Japanese tourists. I felt like I was in another country. The hotel seemed to cater to them rather than the "usual tourist".

unfriendly staff

I booked ocean view room in Rainbow Tower and paid extra for that. When I arrived to the hotel the receptionist gave me room with lagoon/parking lot view convincing me that this ocean view. I was very dissapointed with with the view and next day I had to go to the hotel mananger. For 30 minutes the manager was trying to convince me that lagoon view is an ocean view. Eventually I was moved to another room that caused me a lot inconvinience.