Hilton Garden Inn Phoenix Airport

Served Its Purpose

While the hotel is relatively close to the airport, it was far removed from any stores or restaurants, which means you need a car if you need to go to a pharmacy and you have to eat in the on-site restuarant.

Fabulous Staff

Every employee was smiling and friendly. Very accommodating with requests, shuttles and suggestions on how to improve our stay at the hotel. The shuttle to Tempe then using the rail to go downtown Phoenix was invaluable. Get staff all the way around.

Outstanding Hotel

Staff are very accommodating. Rooms are clean. Neighborhood is quiet.

Guest did not leave a comment.

Great Hotel

The bed was EXCELLENT, even the desk chair! I was very happy with the room and wished I was staying for more than one night! I will definatetly stay again.

Price Good A/C Bad

Nice Room but air conditioner was very noisy- had to wear ear plugs. Also room had view of building compressors on roof directly in frontof window just outside- very disappointing view. I should have requested a new room but was too tired.

Great room. Why stay anywhere else when you can stay here for the same price..or less!?

Really nice room. Clean, little extras such as shampoo, etc where all good brand and everything you needed was right here. Easy to find from the airport. I will stay here again next time we are in Phoenix.

Good Quality With A Few Inconveniences

The rooms are comfortable and clean which is what matters most. There are a few inconveniences such as the position of the TV doesn't allow for viewing from the bed, I didn't receive my bill in the morning for quick check-out from my room, and breakfast wasn't ready in time for my early flight. These are just minor inconveniences and I would still definitely recommend this hotel.

Great location and very clean.

Great location for early morning flights out of Phoenix. Only wish we could have had breakfast - at least asome fruit and a bagel or muffin before leaving at 5:30 a.m. Staff was very professional and helpful. Hotel - very clean.

Needs Improvement

The hotel was clean and nice. The tv in our bedroom did not work and they were going to come and fix it but never did. The duvet cover had brown stains on it. The air conditioner sounded like a jet plane when it came on so we had to turn it off or we would never have slept. The breakfast, I assumed was a free continental breakfast, but we were charged a large amount for it. All in all we were not happy and would not recommend this hotel to anyone.

Good location for airport travelers. Good rate

Everything was fine except that the on-demand movie feature was not working in our room. Management was aware of this, but did not tell us until we were unpacked. Management offered to let us move, but by then we did not feel like moving. They should tell customers about such things when they check in.

Very good for the price

I would recommend this hotel. Not a 5 star but very good for the price.

good hotel but rooms too small

The only compaint I have is that there was not really enough room for more than 2 people in the room and we paid extra for our son to stay with us.

Guest did not leave a comment.