Heritage Marina Hotel

My wife and I spent two weeks (15 nights)in The Heritage Marina Hotel. It was an excellent experience all around. The location is PERFECT. It was a nice short walk to many places of interest where we could stay late and walk back to the hotel. It is also right next to a bus stop for several major lines that took us everywhere we wanted. The rooms are large with nice clean furniture and spacious closets. The equipment in the room (coffee maker, iron, ...) were very helpful. The staff were very friendly and extremely responsive to our needs and requests. The daily breakfast was remarkable. It was a healthy choice of cereal with milk, orange juice and fresh fruits, and of course coffee and tea. We will certainly stay there in our next visit to San Francisco.

I definitely was not as pleased with this stay as I had been two years ago. The elevators were not working, the room smelled funky, the shower was cold, they did not supply conditioner only shampoo, and the check-in age had been changed to 21 so I had to get someone to call in. The rooms is still nice, they keep the sheets clean, there were some channels on the tv, and its not too far from prime locations. The parking still isn't great but it does have parking which is good. Overall I think I'll find a new hotel to stay at when i visit again, cold showers do not make for happy trips.