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Hawthorn Suites Addison/Galleria, Addison, TX

Hawthorn Suites Addison/Galleria

Star rating: 2.5 of 5
15200 Addison Road
Addison, TX, 75001
866-539-0036
Average Rating
4.6
Recommend
93%
73 Guest Reviews

from $59.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 3

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Review Details for Hawthorn Suites Addison/Galleria:

  • 93% Recommend
  • 4.6 Average Rating
  • 73 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.4
Room Comfort
4.5
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(73 ratings)
Average Rating 4.6 of 5
Business
(18 ratings)
Average Rating 4.7 of 5
Romance
(7 ratings)
Average Rating 4.9 of 5
Family
(10 ratings)
Average Rating 4.6 of 5
With Friends
(9 ratings)
Average Rating 4.8 of 5
All Others
(29 ratings)
Average Rating 4.4 of 5

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Next Next Page 1 of 6 Previous Previous
Trip Type: Special Event Review 1 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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What's not to like?

What's not to like? The room looked brand new, friendly staff, great location and quiet. I loved the kitchen in our room and a great full breakfast downstairs! We would love stay here again and would recommend it for any traveler.

 
Trip Type: Business Review 2 of 76
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Nice Stay

Good breakfast. Large TV's in rooms. Room did smell of perfume from cleaning products.

 

Not Recommended

Trip Type: Rest and Recreation Review 3 of 76
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Needs improvement.

Rooms had a bad smell.

 
Trip Type: Not Provided Review 4 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great room for the money

We stay at this hotel every time we come to see our daughter. It is so convenient to everything. Looking forward to our next stay.

 
Trip Type: Family Review 5 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel in a Great Location

I am a big fan of another hotel chain but couldn't secure a room there for the Texas State Fair. We were pleasantly surprised. For the price, it was a great suite complete with a full kitchen. Breakfast was as good as we've had elsewhere and better than most. Addison has more restaurants than anywhere we've ever been so you won't lack for food! The staff were exceedingly friendly and helpful.

 
Trip Type: Family Review 6 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location At A Great Price

I'vw stayed at several hawthorn Suites and have yet to be disappointed. The hotel is in a great location with over 170 restaurants in a 4 mile radius. They serve a decent (not great) hot breakfast buffet. If you like shopping, the Galleria is only about 1.5 miles away. I'll be staying at this hotel again when I go to dallas. I highly recommend!!!!!

 
Trip Type: Business Review 7 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: With Friends Review 8 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: With Friends Review 9 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 76
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great room for the money

I was surprised with all the amenities the Hawthorn Suites had to offer. I enjoyed having a mini kitchen fully supplied and ready to use. I felt like I wasn't too far away from home. I enjoyed breakfast. The front staff was always welcoming coming and going with a smile. I felt safe and thank you again for making my stay enjoyable at the Hawthorn Suites in Addison, TX

 
Trip Type: Romance Review 11 of 76
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great People

From the moment we set foot in the hotel we felt that we were among friends. Everyone was quite friendly - and the breakfast was great!! We will return.

 

Not Recommended

Trip Type: Overnight Stay Review 12 of 76
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
3.0
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ONE NIGHT AND ONE NIGHT ONLY!!!

THE ROOM WAS ADEQUATE IN SIZE AND CLEAN. THE BREAKFAST WAS HOT AND HIGH QUALITY. THE ROOM WAS STUFFY AROUND 1AM SO WE TURNED ON THE A/C SYSTEM. THE AC COMPRESSOR KICKED ON AND THE MOST HORRID ROAR WAS EMITTED FROM THE VENT IN THE BEDROOM. THE HARMONIC NOISE IT MADE WAS SO PAINFUL I COULD NOT SLEEP. WE HAD TRAVELED ALL DAY AND IT WAS LATE SO WE TOUGHED IT OUT. I ASKED THE FRONT DESK FOR A REFUND AND THEY SAID THEY WOULD LOOK INTO IT. HAVE YET TO HEAR BACK. I THINK THEY SHOULD REFUND MY PAYMENT, AS THE NIGHT WAS MISERABLE.

 
Trip Type: Romance Review 13 of 76
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 14 of 76
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great room for the money

I was expecting a lot less for the price I paid. I was really impressed by the ammenities that this room had to offer. I didn't realize that it had a kitchen set-up when I booked my reservations. That was nice. It even offered all the cookware, dishes, silverware and glasses to make it more like a home away from home!! I just wish my stay would of been longer.

 
Trip Type: With Friends Review 15 of 76
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding Hotel

The hotel and staff were great. The only thing that could improve is the fee thats charged for incidentals. When checking in I was told it would not be charged but at 2:30am the charge was put on my card. At checkout I was told that it could take up to a week for funds to be put back on card.

 
 
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