Hawaiian Monarch Hotel

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Value Hotel

Reserved and paid for King bed 6 months before arrival. Upon arrival, received double bed room. Returned to front desk and asked for king bed. I was advised that corporate office assigned rooms. Front desk could not accomodate my king bed as designated on my Hotels.com reservation. I telephoned Hotels.com to complain and was advised that the hotel assigns rooms regardless of what was reserved at Hotels.com. The double bed had a single size mattress pad and sheets so warn that the stripes on the mattress could be seen through the sheet. Comments by others about the Hawaiian Monarch are generally accurate.

Needs Improvement

This hotel is not that bad but the street that it is on is kinda ghetto. The room was small but clean (no funky smells). Bathroom has a poor design. And no closet (but there is a pole to hang clothes, kinda like an open closet). There is no lanai, and the window only slides opens 6in. It has a microwave and a small fridge which is nice. Overall this hotel is more like a motel. Location is not that bad because it is between Ala Moana shopping mall and Waikiki beach so its convienent for walking. About 20-30min either way.

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Good Location

The hotel is in a good location if you are attending conferences at the Convention Center. It is a short walk maybe 5-10 minutes. For the money you spend it is hard to expect any more from the hotel. Also, there are no alarm clocks in the room. Better choices for places to eat near hotel.

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Generally good for what you pay for

I return to this hotel time and again while on business because it's a no-nonsense, low frills place. What I enjoy about it is the price vs. location (some of my favorite places to meet people are all within walking distance). If you're planning on staying in a hotel for any length of time and prefer first class ammenities, however, you're probably looking for another place. Consider the price and know the staff is very good at making the stay as comfy as possible. Parking is additional, but also among the least expensive at $12 per day.

good value for money, but needs improvement

good value for the money and good location at the gate-way of waikiki though parking rate is seperate from hotel itself so you pay cash and not billed to your room. needs improvement with physical status of hotel and rooms which have seen better days...almost like a time warp..one can imagine that in it's day it was a happening place...paint over paint...thin towels like a supereight you get the picture, but you know that going in when you get that kind of very good rate, but it serves the purpose to bath and sleep, but not stay in.

Try a different hotel, this one will not be what you expect

The hotel property is in need of desperate improvement. In fact, the bath/shower curtain does not fit the shower. As a result, the shower sprays all over the floor and counters causing a big mess. The bedding is uncomfortable and overly used to the point it should be discarded. The property can be a bit frightful at night, as it draws a crowd to the downstairs bar and the pizza joint that claims to serve "pimpin hot pizza." I used quotes here to identify this is exact wording on the outside of the restaurant. I believe the old saying "caveat empter" fits well in the context of this property.

needs improvements

when taking shower water kept getting cold then hot. plug for tub was broke so had to shower only. hallway smell like cigar smoke. room was clean frig. cold TV worked Bed ok need bigger pillows. but for the money you get what you get.

Staff Doesn't Care

I thought this hotel was good to stay at if you were just passing through Honolulu for a night or two, but my latest stay ruined it all. When I attempted to get in the shower at 730pm there was no hot water, so I called the front desk and the clerk said to give it a few minutes because many people were trying to shower at the same time. So I waited, and waited for about two hours until I finally gave up and went to bed. I got up at 230am and tried again to find that it was still the same problem. By this time it was too late to change rooms because I had a plane to catch, so I took a cold shower while using hot water from the sink so I wouldn't freeze to death. When I told the clerk about it at checkout she ignored me, checked me out and sent me on my way. Worst customer service ever.

Ok hotel for the money

The hotel was ok. I would not stay there for an extended amount of time, but just passing through it was perfect for one night.

Great room for the money

hotel staffs were very courteous

Comfortable room, nice view.

Comfortable room. Good service. Good view. Clean. Away from party crowd. Could hear loud sounds from room next door. Bathtub surface needed repair. Reasonable place to stay.