Hard Rock Hotel San Diego

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great deal

The gas lamp district awesome the location is the best is S.D. easy access to everything. The hotel was absolutely beautifull but we had a couple small issues first no t.v. remote which controls there whole system, we let them know and they imediatley gave us one. Then it didn't work at 3 diffrent occasions they had to send a technician up but if was fixed all 3 times.... but lets be honest once no big deal 3 times thats just annoying. The overall stay was great we loved it and they do have great service we would definetly stay again...

Good for partiers and beautiful people.

The hotel is nice, modern and definitely has a strong party vibe. Not the most friendly staff and the layout of the hotel is confusing, but overall, a good place for a weekend getaway. Just know this is not the hotel for a calm, zen weekend. It's a place to party.

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Great location

The location of the hotel was perfect..close to everything. The parking with the valet was easy & quick. The room was awesome and had a great view!

A unique hotel

This hotel met most of our needs but it isn't for everyone. We are a couple in our 40s and were not interested in the bar/party scene but this is a great location for those interested in that kind of thing. There were plenty of good restaurants and shops around. I enjoyed the hotel because it has a different feel than the typical cookie-cutter hotels I stay at for business trips. However, this has both an up side and a down side. For example, the bathrooms are very modern, with a great shower and a modern frosted glass sliding door. We didn't appreciate the window into the bathroom from the bar, the lack of tub, or the fact that the bathroom door can't be locked. Don't expect a bathroom that gives you any privacy! There is a VERY extensive, VERY expensive bar in the room. However, there is no coffee pot. Even cheap hotels have coffee pots! I guess it doesn't fit with their image. Condoms are available in the minibar area, but no coffee or tea. The rooms are very modern and the lighting is great, but the rooms are much smaller than a standard hotel room of similar cost. The large flat screen TV was one of the best I've seen in hotels, however. From our room (11th floor), we could see the Coronado Bridge and the island, which was very nice. The lobby was dark, with very little seating. It isn't designed to be a place to hang out.Loud music is constantly playing. What was most frustrating is that they didn't have any consierge who could answer quick questions. One had to wait in lines with those registering to get answers to questions. I should also mention that, unlike others posting at this site, we had no problems at all with the valet service for the car. It is expensive, but the staff was quick and couldn't have been nicer. I recommend this hotel if you want to try something different but I will not be returning.

Great Service

Great service was provided throughout the hotel, from the check-in desk to the pool bar to the Cafe to the check-out desk. Topnotch hotel.

Great Place to stay

This hotel was outstanding, walking distance to Petco park, Old town, and Hortons Plaza. Will return again!

Great San Diego Location

Stayed here early July 2009. Couldn't ask for a better location, at the entrance to the Gaslamp District, adjacent to trolley stop, across street from convention, two short blocks to PetCo Park. Make sure to go to Rock Spa. Credit towards massage was part of the deal from Hotels.com, thank you Samantha for the relaxing massage. Would highly recommend.

Such a cool hotel but stay was a nightmare

The hotel is very cool/trendy. Loved the art and decor as well as the lobby and bar area. All Aveda bath products were a nice touch. Rooms on the Hardrock website are nothing like what they look like in real life. Every penthouse is totally different and the pictures shown on the website are the most expensive version for that level room. Hotel accidently charged me twice for my room. Bill had $130 worth of mini bar charges that were false (I travel weekly and have never ever had this happen before). I had to call and get the extra charges removed from my credit card statement. All rockstar penthouses are located directly above the late night club so you can forget about sleeping. I had even told them I was coming with my 50 yr old mother for her birthday and no one warned me about the noise on that side of the hotel... 1,ooo square foot rooms "with balcony" were not a balcony at all it was a ledge with a railing. Needless to say I was totally disapointed in the hotel and totally over priced!

noisy, dirty, etc

This is a fairly new hotel and the room we stayed in (the woodstock suite) was a huge disappointment. The toilet paper holder was hanging on by one screw. The room had a large deck, which apparently previous guests smoked cigarettes at and did not close the glass door; hence the room smelt horribly of cigarette smoke. The previous guests had spilt soda all over the walls and the housekeeping crew failed to clean it. Previous guests had split a bottle of liquid on the carpet in front of the couch and the carpet remained wet during our stay. Furniture is being scratched and destroyed by heavy, careless, intoxicated guests. Every hour either a trolley passes by the hotel or a freight train and is quite disturbing.

Hardrock has no service

It's been my experience that all Hard Rock hotels have poor service. Valet is the only option as the hotel in San Diego is located downtown. We had to wait almost 45 minutes for them to bring the car around as there were only two guys on the schedule. It was overwhelming and the manager never showed face to assure the guests they would eventually get their car. I think this was the last time I would ever stay at the Hard Rock.

Great and fun hotel

Nice size room and great vibe