Hampton Inn Madison Square Garden Area Hotel

Well positioned -Value for Money

Nothing fancy but has all the basics need for a short stay in the Big Apple! Breakfast is excellent!

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Awesome Staff and Clean!

The room was immaculate and the staff was very friendly and helpful. The breakfast each morning was fresh, the dining area clean and quiet and a perfect place to catch a quick bite before stepping out into the city. The cleaning staff was impressive in the thorough job they did cleaning the room each day, also. Will be coming back!

Nice and cheap

Hey, it's a Hampton Inn. Nothing spectacular but clean and affordable. The breakfast was actually nicer than at some other Hamptons--they had eggs, sausage, and fruit. Usually you just get rolls and coffee.

Needs Improvement

The hotel was "okay". The rooms are very small, the bed was not great and the bathroom was tiny. There wasn't enough room on the sink to put anything down on it.

Great customer service -tiny box room

I was extremely impressed with the front desk staff - very friendly and helpful above and beyond the call of duty. The room itself was sufficient and clean, but very tiny, even a bit claustrophobically small. I would consider staying there again, but only to sleep, not to hang out and chat in the room.

Outstanding Hotel

Great location, warm and hospitable staff, clean and excellent complimentary breakfast.

ok location, ok breakfast, horrid service

We booked two rooms and requested double beds but were told that the best they had was two kings with a roll-a-way in each room. When we checked in we were told our room wasn't ready but they would hold our luggage and put our bags in our rooms when they were ready. We returned later and neither our bags nor the roll-a-way's were in our rooms. Not to mention our rooms were not together (2nd and 8th floors). Our bags were quickly found, but we were only able to get one roll-a-way and it was delivered to our room after 2 AM. The lobby is too small for the number of customers normally in the area and the elevator is terribly slow and the stairs exit onto the street and are locked preventing them to be used to get around the inconvenience. The rooms were small but clean. Meets the need of a place to sleep and clean up while visiting the big apple.

staff was incredible great people

Outstanding staff best I have ever delt with

great place to stay when in NYC

I really enjoyed my stay at this hotel. The room was very small but very clean which is a plus. The person at the front desk were very pleasant and helpful especially when there was a problem with my reservation.The location was great!!! just blocks from Times Square.

Claustrophobic's Beware!

The hotel is literally right across the street from Madison square garden, pizza delivery was a new york minute and amazing! I arrived hours early for check-in time and waited about an hour for a room to be ready. The hallways are one lane and if someone is walking towards you one of you must dip into a room's doorway so the other can get by. My room was made up of 75% bed, 20% bathroom and 5% desk. Im not claustrophobic but Iam now. I would not recommend this hotel for parties that need to share a room. The table for the tv remote and brochures was off of the ground and fixed to the wall due to space issues. Location is the only factor I which I would ever stay here again.

Would stay there again :-)

I travelled from DC to NYC with my parents and we stayed at the hotel for 2 nights. It was very central and close to the drop-off and pick-up point for the bus near Penn Station.

Great choice for a NY visit

This is the perfect base for a NYC visit. You wouldn't want to choose it if you planned to hang around your room- they are clean & modern but tiny, but just right for getting out and seeing the city. The breakfast room is bright and roomy so if you are traveling with a group it is a nice place if you want to gather. An excellent deal for the price.

Good value

Great location. The staff were incredibly helpful, so different from the usual reputation of New York City. The breakfast had good variety.