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Grosvenor House, A JW Marriott Hotel, London,

Grosvenor House, A JW Marriott Hotel

Star rating: 5.0 of 5
86-90 Park Lane
London, W1K 7TN, GB
866-539-0036
Average Rating
3.5
Recommend
50%
6 Guest Reviews

from $358.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 20

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Quick Facts

  • Check In Time - 3 PM
  • Check Out Time - Noon
  • Babysitting
  • Business Center
  • Fitness Center
  • Internet Access Available *
  • Parking
  • Restaurant On-site
  • Room Service

*This amenity may be available only in some rooms or units. Some amenities may incur additional fees.

Latest Guest Reviews

  • Recommended

    Individual Rating
    5.0

    Guest did not leave a comment.

    Reviewed by a hotels.com guest on September 8, 2009

  • Not Recommended

    Individual Rating
    3.0

    The common areas and rooms at the Grosvenor House are absolutely beautiful and its location in Mayfair by Hyde Park is lovely. BUT, the service is mediocre. It was like the staff had never run a hotel before. First, our rooms were not ready at noon and they offered to store our bags while we went shopping. When we came back 5 hours later, our bags were actually still curbside for anyone to take, despite the hefty tip we had provided. Then, the front desk had told one of the pairs in our party that their king sized bed was actually 2 double beds that could and would be separated. The front desk then sent up a cot instead of ordering the beds to be separated. Our friends called Housekeeping who proceeded to take off all the bedding to be surprised that their king bed was actually a single king. Shouldn't they know before taking every single sheet off? Then they left the bed unmade and Housekeeping had to be called again to have the sheets put back in place. The TV had an automatic low volume setting so we could not hear it (especially since there was a band blaring somewhere outside every night) and the A/C reverted to an automatic setting no matter what we did. When we left, the bellhops accepted our tip but did not help us put our bags in the car. We had stayed in a hotel with great and friendly service (despite being a 4 star) in Belgravia a few weeks before and actually wished we had gone back to it.

    Reviewed by a hotels.com guest on July 9, 2009

Description

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Location. Grosvenor House, A JW Marriott Hotel is located in London, across the road from Hyde Park, and one mile from Trafalgar Square and the theatres and nightlife of the West End. Bond Street underground station is 500 metres away.

Hotel Features. This central London Victorian mansion has been a hotel since the 1920s, and its Edwin Lutyens-designed front gates lead to a forecourt where liveried doormen greet guests. As well as lounges and bars, there is a fitness centre, where personal training can be booked. Other features include a florist and daily complimentary newspapers. Onsite valet parking is also available.

BORD'EAUX is Grosvenor House's main à la carte restaurant, serving dishes inspired by the Aquitaine cuisine of west coast France. The restaurant also offers private dining facilities. The Park Room serves traditional afternoon tea and light meals, with an English drawing room atmosphere of armchairs, sofas, and period furniture. Le P'tit Cafe offers cakes, pastries, and speciality teas and coffees, with an eat-in or take-away service. The contemporary-styled Champagne Bar, and the leather sofas of the Red Bar, are open late for drinks each day.

Grosvenor House's Great Room is one of Europe's largest ballrooms. The hotel also has a business centre, wireless Internet access (surcharge), and currency exchange facilities.

Guestrooms. The hotel's 494 guestrooms feature down mattress toppers, 300-thread-count cotton sheets, and down pillows. Marble bathrooms offer bathrobes, hair dryers, and complimentary toiletries, and other facilities include high-speed Internet connections (surcharge), a turndown service, and satellite television.

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