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Grand Hotel - A Boscolo First Class Hotel, Lyon,

Grand Hotel - A Boscolo First Class Hotel

Star rating: 4.0 of 5
11 Rue Grolee
Lyon, 69002, FR
866-539-0036
Average Rating
2.6
Recommend
60%
5 Guest Reviews

from $170.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Grand Hotel - A Boscolo First Class Hotel:

  • 60% Recommend
  • 2.6 Average Rating
  • 5 Guest Reviews
Hotel Service
2.4
Hotel Condition
2.6
Room Comfort
3.4
Room Cleanliness
3.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(5 ratings)
Average Rating 2.6 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 5.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(4 ratings)
Average Rating 2.0 of 5

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Trip Type: Family Review 1 of 4
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding property

Great location next to river.Request riverfront room if possible.Efficient staff, very helpful and courteous. Rooms were nicely decorated.

 

Not Recommended

Trip Type: Not Provided Review 2 of 4
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Bad Service and No parking

We travel quite a bit and rarely see such poor service in a hotel -- specially the quality of the Boscolo First Class hotel. The Front Desk staff was clueless and rude. They could not provide us with maps or any knowledge of the surrounding area. Also, they advertise on their web-site parking is available but fail to inform you that they only have 3 spaces available - so there is no parking at the hotel. I will not be staying at this hotel again.

 
Trip Type: Overnight Stay Review 3 of 4
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Lyon Hotel

Excellent location for visiting Lyon. Within walking distance of most major attractions and good restaurants. A great value for the money

 
Trip Type: Overnight Stay Review 4 of 4
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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internet and reception help

the reception help was lacking, the internet wasnt working very well

 
 
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