Grand Bohemian, Downtown Orlando, A Kessler Hotel

Needs improvement

This hotel is nice and the service was great. However, my wife and I have stayed at other hotels that were just as clean and included more amenities for less money. The location is great for those that want to be in the middle of Downtown Orlando night life or are on a business trip. Otherwise, I wouldn't suggest this hotel for those that might be looking for a great rate at a great hotel. Stay here if your money is burning a hole in your pocket.

Beautiful Hotel

Stayed for a weekend in downtown Orlando...great hotel, very elegant. Good proximity to downtown restaurants/bars, but not very close to shopping.

Fabulous Experience

Me and a friend booked this hotel for one night as we went to the nearby Bliss nightclub to see one of our favorite DJs. We were very impressed with everything. The ambiance of this place really sets it apart from most hotels I have stayed in. There is art everywhere, the beds were extremely comfortable, the bar/lounge was excellent, and the location was outstanding. Overall an excellent experience.

A very swanky hotel

The Grand Bohemian is an outstanding Boutique hotel. As a Hospitality major in college I am trained to be overy critical of any hotel property. My expectations were surpassed by this truely luxurious property. I would recommend this property to anyone who enjoys pure satisfaction.

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needs improvement

A little stuffy, staff not real friendly or helpful. No wi-fi as stated in ad. No gift shop, and not close to any shopping to pick up anything you might need.

Best Hotel in downtown Orlando

Best Hotel in downtown Orlando

Poor Service

The hotel is very nice but do not expect good service. I decided to give the hotel a second try since it was so nice. My first visit housekeeping knocked on my door before 8am. I did not have a privacy card displayed but they still should not knock that early. Management did not seem to care. This time, I checked in at 6pm and housekeeping was cleaning the room next to me. They left room service dished outside of the room when they left. I guess it is not their job to do the dishes. The dishes were still there at 10pm when I returned for dinner. Another problem was a broken ice machine on my floor. The sign on the machine explained the problem and said to dial 0 and someone would bring ice to the room. I dial 0 and asked for ice. The guy gave me attitude and the ice never came. I don't care how nice the hotel decor is if the service is sub-par. The food and service at the bar was VERY good.

Excellent hotel

Beautiful finish, the art gives great ambience, service is excellent. Great hotel

Outstanding hotel

First class in all respects.

Outstanding Hotel

This was a very nice, luxury hotel and we enjoyed our stay. The service was prompt and polite.

Guest did not leave a comment.

Less Than Expected

We were very excited over our anticipated stay at this upscale hotel. However, we were very sadenned to find that we got substantially less than we expected. I guess our epectations were that we would be pampered here. That was not the case. I can't say that the staff was rude or unhelpful, they were just indifferent. The hotel food was enormously overpriced for what you got. We ordered a hamburger and a rueben sandwich for lunch and was charged what one might expect at a fine dining establishment. Further, the food was not much better than I could have ordered from a local cafe. Then, there was the mandatory gratuity fee, which, in the market today, would be considered userage at the 22% we paid. That, and then they charged an additional service fee for the delivery of the food to the room. The breakfast, which was very, very overpriced, was described as being accompanied by "assorted butters" and "exotic jellies". We got real butter and grape jelly. Tasted like Smuckers jelly. Exotic? Not my definition. That's what I serve every day at my own home, for much less. The room was nice, clean, but nothing special. It was just a room. The bathroom had some mold growing in the tile in the shower and the shower head was so full of scale that the shower sprayed all over the place. Then, there was the valet parking fee, which for the one night we stayed, was about 1/3 the cost we paid for the room, in addition to the room cost. We got "fee'd" to death on top of the enormous cost of the room. No, I'm afraid that I would have to say. If you are looking for an upper scale hotel where you want to be completely pampered, this is not where you should stay. This hotel is more for an executive that needs to be in the downtown Orlando area, is not going to stay more than a night or two, and is not very finicky about his surroundings. That's a fact.

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