Gallery One - A Doubletree Guest Suites Hotel

Guest did not leave a comment.

Nice room for the money, but needs improvement

The Hotel location is great. The only complaint I have is the pool chairs were torn. The hotel needs to invest in new chairs. Otherwise, the hotel was fine.

Guest did not leave a comment.

Guest did not leave a comment.

Perfect Hotel!

Everythign about this hotel was great! As soon as you check in they gave each guest a warm chocolate chip cookie. Perfect start. The suites are more than what I expected for such a great price. The decor was very modern chic, and very clean. We had a view of the intercoastal which was a plus!

Location is great....hotel needs work

I have stayed at this hotel a few times. The location is great for a vacation due to the proximity of the beach, the shops and the restaurants. The valet service is polite and friendly, could be a tad overpriced. The upkeep of the hotel has a little bit to be desired. This time when I arrived there was a pretty noticable unpleasant odor on the 8th floor. A day or two later it eventually wnet away or wasn't as noticable. Also, the last time I was here the room was in tip top shape, robes in the bathroom and lots of coat hangers in the closet. I thought things were getting better. This time I was in the same room and it looked like it had been robbed, no robes only two coat hangers, dishes missing, etc. Overall, the loaction and I get a good nights sleep and that is all I want. However those who are looking for more may want to look elsewhere.

Guest did not leave a comment.

Dirtiy

Hotel has been downgrades years ago i loved the hotel.. Loved been there. on first night we had to coeal ourown bathromm and dishes left ther dirty. Elevators where always 20 min late.. A shame thos hotel was really nice placce onced...

Guest did not leave a comment.

Exceeding my expectations!

I was very impressed with my room. I upgraded to a suite when I got there and it was just as nice, in fact it was nicer than a five star hotel I had recently stayed at. I will definitely come back to Doubletree next time I'm in Ft. Lauderdale!

poor smell and bad elevators

I have stayed at this hotel before and had a satisfied experience, so I decided to stay there again for a second time. I had a different experience the second time. First, I had booked a ONE bed queen/standard room and when i checked in, they put me in a room with two beds. I told them "i am staying by myself, what would I need two beds for? and i never asked for two beds" then they said "well we dont have any other rooms available and its a bigger room" this was not true. the room was DEFINITELY not bigger than the room I stayed in the first time that had a one bed. Then, as i took my room key and tried to take the elevators, i noticed that the three elevators they had were NOT moving down. There was a problem with their elevators. Of course, I just checked in so they tried to make it sound like it was a temporary problem, but no. The elevator problem lasted the whole three nights i had stayed there. Plus, the room they put me in (the room with an extra bed i did not ask for) had been right in front of the elevators..which was annoying. And by the second day, my room key did not work, so i had to take a very slow elevator back down to the lobby where there were also three people complaining of the same "room key not working" issue. So too many issues at this hotel, parking is really expensive here and unnecessary when you have the galleria mall parking lot right next door, the room i had also had a funny musty, old stale smoke smell to it, the doors dont close well unless you physically turn the handle latch. The only thing I enjoyed during my second time staying at this hotel was the chocolate chip cookie.

Guest did not leave a comment.

Great room for the money, however

This is a very nice hotel for the money. However, they charge you for everything so be careful. Hotels.com did not have information pertaining to additional fees such as, required charges for parking and the money they hold on your credit card, for "just in case" charges. After checking out and being billed for additional charges, I have noticed that they have deducted too much money. Now I must deal with the hassle of trying to get my money back.

Outstanding Hotel

The room was gorgeous, and the prices were good for memorial day weekend. The only thing was that you are required to pay over $20 a day to park. It seemed a little crazy to me. But, the rooms were beautiful. We will definitly stay again.