Flagship All-Suites, a fantaSea Resort

Overrated

was listed as a 4 star, barely a two. felt like a motel. was told there was complimentary breakfast but there wasn't. hotel was very old.

Pleasent Stay

Was impressed by the room. Very spacious. Had change rooms during 5 day stay (not hotels fault, could not book 5 straight days because of airshow coming) Balcony view from the corner was wonderful. spent most of our time on balcony. Will def stay again.

Outstanding Hotel

The stay was great and the kids had a lot fun in the game room. two things are they need to do something about the elevator problem and the beds are so uncomfortable.

Need Extreme Improvement

Staff is not friendly. Description of location was poor. Elevators took exptremely long time and made us miss the shuttle. Shuttle service only once every hour No air in hallways while waiting for elevator

Elevator/Air Conditioning

It is a nice room for the money, the only problem I had was waiting for the elevator and the air conditioning. Could not work the air conditioning did not feel any air at night or the next day.

Good and Bad

There are good and bad things about this hotel. The good is the staff. They are very respectful and friendly and always made me feel welcomed. At the same time, the staff overlooked some very important details. The bad: I had to switch to another room because the first room smelled like sewage. I asked the staff to let me know when they fixed the problem because I wanted my original room back. It had a balcony and it was very spacious. The second room had no balcony and was a lot smaller. I found out the following day when I went to check on the status of the first room that they had already put someone else in the room, I continuously called to get my room back but I never could. I feel they should have been more attentive to my situation. I explained to them that I needed the bigger room because my mother who was traveling with me needed to be able to get around the room in her wheelchair. My request was ignored or forgotten.

Not to bad

It was a little further away from downtown, but they do have a free shuttle running every hour to go to bally's or you can take the jitney for a fee. when we checked in they did not have a room ready, we had to come back to check in about three different times, but when we finally did get a room it was one with a good view on the 30th floor looking towards the ocean with a private balcony. the elevators are a little bit slow, but we could deal with that. there are two different beaches close by, which was nice. the parking was a pain, they need more spots, but you can come and go as you please, its a little to much a day to pay. but overall the place was nice to stay at.

Guest did not leave a comment.

Great Atlantic City value

The hotel is right off the boardwalk, and is only a short drive or 10-15 minute walk to the Showboat. We booked one of the Metropolitan rooms (two double beds), and were satisfied. Since we were traveling with a toddler, the maintenance staff of the hotel promptly covered up the electrical outlets (at our request). It is certainly not a luxury hotel, but it's a great value, and the staff is great.

Guest did not leave a comment.

needs slight improvement

We reserved two rooms. They were not together. Each room had a DVD player. One had no controller. When we called to tell them, they said they would send one up. No one ever came. It is supposes to be a non smoking hotel, yet their was a burn hole in the table and our upstairs neighbors were hanging on the balcony puffing away. The beds were too hard one was off the frame with metal bars sticking out waiting to take flesh off of someone's leg. We waited 45 minutes for an elevator, eventually having to walk down from the 19th floor. I hurt my leg. My sister is an owner and said that they had shut down the only eatery in the hotel for breakfast and lunch on Mon, Tue and Wed. The last visit was much nicer. P.S. the view was lovely, and the rooms were quite nice, make no mistake.

OKAY!!!

WHEN WE FIRST ARRIVED, THE GUY WHO TELLS YOU WHERE TO PARK WAS THE NICEST GENTLEMAN I THINK I EVER RAN ACROSS, POLITE AND VERY KIND AND WAS AN ELDER GUY. ON THE OTHER HAND, I THINK MY FAMILY AND I WAS RACIALLY PROFILE, BECAUSE THERE WAS A LOBBY FULL OF PEOPLE, AND WE HAD JUST COME FROM THE BEACH, SO MY BROTHER AND I HAD OUR SHIRTS OFF AND OUR LADIES WHO LOOK PRETTY YOUNG BUT WILL BE 21 IN A FEW MONTHS, WAS STOPPED AND QUESTIONED. THE LADY ASKED DID WE HAVE ROOMS THERE AND WHEN WE TOLD HER WE DID, SHE DID'T BELIEVE US AND ASK FOR OUR ROOM NUMBER. THEN, SHE ASK WAS MY WIFE AND MY BROTHER'S GIRLFRIEND OVER 18. CHILDREN ARE ALLOWED AT THAT HOTEL SO I DIDN'T SEE A REASON FOR THAT QUESTION. AT FIRST IT DIDN'T BOTHER ME, I GUESS BECAUSE IT WAS A SPUR OF THE MOMENT THING, BUT LATER IT REALLY GOT TO ME BECAUSE THE LOBBY WAS FULL AND WE WERE TARGETED. THE HOTEL ROOMS NEED TO UPDATED TO THIS CENTURY.

Run Run Run!!

I booked this based on Hotel.com's rating, not individual reviews. Hotel.com should be ashamed - this is far from a 3.5 star hotel. First, you cannot get internet access in your room - I had to work, which was a huge problem. To make that matter worse, instead of just saying 'it doesn't work in your room' so I could have left, for 3 days I heard 'the IT guy is here working on it so you will have to come to the lobby.' Second, the elevators in this place are the worst I have EVER seen. It's no exaggeration that you will have to wait for an elevator for 15 minutes and then you're lucky if it isn't full. (Staff with carts shares the elevators with the public). A complaint got the same response 'the elevator guy is here working on it'. The ice makers were off, the pool was absolutely filthy everyday. The remote control for the TV didn't work and when they fixed it, it stopped working again right after they left the room. I can't complain about the location, because I was okay that it was on the northern end of the boards. What I didn't know was that you have to climb through barriers to stay on the boardwalk or walk through not-so-nice areas to get to the casinos. You have to pay nearly $8 a day to park in the hotel, but they were generous enough to give me back the money for the parking (considering I parked in the street and never used it). On the other hand, the pillows were awesome and the bed was comfortable and the room was a nice size. Oh and the staff (though not completely honest), were extremely nice. Listen, run! Pay less money and stay in one of the Absecon hotels or spend a little more and stay in one of the good hotels. This place is a dump.

great hotel, no beach

there were rowdy groups on our floor. I was jolted out of sleep more than once. We made reservations in advance and the rooms were not together.Bed was hard and uncomfortable.However, the room, overall was really nice, the view was beautiful. no useable beach. You must drive or shuttle. They have boardwalk and view but no useable beach. The kids had a good time at the pool. I was under the impression that the hotel was non smoking, but my neighbor upstairs was on the balcony puffing away. Elevator @ checkout took more than 30 minutes to come. Had to walk from 19th floor.