Extended Stay Deluxe Phoenix - Midtown

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Guest did not leave a comment.

Hotel was ok.

The hotel itself was not bad. I was not happy with the additional charges for the internet and to clean the room everyday.

Very comfortable beds

The hotel had very comfortable beds and the best pillows!

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Not recommended

THIS HOTEL WAS EMBARRASSING. FOR THE MONEY THE ROOM SMELLED LIKE A MUSKY ASHTRAY, THE AIR UNIT WAS NEEDING TO BE REPLACED, THE SHOWER AND AMENITIES WERE DIRTY. THIS WAS NOTHING MORE THAN A $20 ROOM IN THE RED LIGHT DISTRICT.

Okay, but not great

Really, it's an okay hotel, the staff were great when I needed information or help with something. One problem I had that didn't get resolved is the window that nearly fell into the room. Simply jarring it back into place again really doesn't take care of the problem for the next person, if you know what I mean. That and there was an odd room configuration, and it would be really helpful if the staff gave the bill the morning of checkout under your door, I had to wake up a manager at 3am to checkout in time to catch my flight home at 6am. It's okay for business and tourism trips, but I don't recommend it for family vacations

Rough Around the Edges

Good staff but not usually someone available at the front desk. Really sketchy "continental breakfast".

NEEDS IMPROVEMENT

THE FIRST ROOM STUNK WITH CIG SMOKE ,THE A/C HEATER DID NOT WORK, WE WERE MOVE TO ANOTHER ROOM , IT DIDNT STINK TO BAD SO WE RAN THE FAN AND IT GOT BETTER,SINK IN BATH ROOM DID NOT DRAIN,BATH ROOM STOOL DID NOT FLUSH WELL, THE PEOPLE AT THE FRONT DESK WERE GREAT

Great Deal for the money

We thought that the room was big and with the kitchen it helped. The only thing that I thought they might do is offer more than bagels for breakfast. Overall we had a great time and even used the pool. We will stay there the next time we have to go to this area.

Office Administrator

Very efficient staff. Room was great.

Good value

This hotel is conveniently located just north of downtown and offers a continental breakfast each morning. The one bedroom suite was clean and roomy with a great lounge chair.

Overpriced

This hotel looked nice on the outside, but the rooms were dark and dank. Were not clean, the staff was indifferent and unhelpful. My beadspread had cigarette burn holes in it, the temperature in the room was very difficult to regulate and the staff didn't even know their own wifi network address. Oh, and they advertise a continental breakfast, but it is only served during the week (this fact is left out). Also, my room wasn't cleaned (no bed made) during my stay.