Extended Stay America Louisville - St. Matthews
- Recommend
- 71%
from $46.00
Lowest avg. nightly rate
This rate first available on Monday, Nov 23
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Review Details for Extended Stay America Louisville - St. Matthews:
- 71% Recommend
- 2.9 Average Rating
- 7 Guest Reviews
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- All (7)
- Recommended (5)
- Not Recommended (2)
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Not Recommended
Trip Type: Overnight Stay Review 1 of 7just alright
Location is good; it is by the interstate, near restaurants. 10-15 minutes from downtown. Staff was nice enough, but there was not the professionalism I would expect from a hotel. The people at the front desk wore very casual clothes (jeans and sweatshirt), so I did not know they even worked there until they offered to help me. When I checked in (6:30pm), there was no one in the office. The room itself was just okay. Seemed a little dated, and not as clean as I would have hoped. There was hair in various spots in the bed, including the pillow. The fridge was a little dirty. For the price, I guess it was sufficient, but next time I will pay the extra $10-$20 for a better hotel.
Recommended
Trip Type: Business Review 2 of 7Guest did not leave a comment.
Not Recommended
Trip Type: Not Provided Review 3 of 7Nasty Rooms
I thankfully brought my own sheets/blanket, pillows, and bath towels because the sheets and blanket had several cigarette burns in them, which the room was a none smoking room to begin with and the bath towels had pubic hair on them. The place was very nasty. I ended up staying with a realative there because of it.
Recommended
Trip Type: Overnight Stay Review 4 of 7Good value
Television remote did not work, even with new batteries Other guests were noisy all night Refrigerator and microwave were great
Recommended
Trip Type: Business Review 5 of 7Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 6 of 7Hotel for Smokers
Even though I stayed in a Non-smoking room it still had a strong smell of smoke. Just to get to the room it seemed as though I had to walk through clouds of smoke. I guess if you were a smoker it would not bother you as much as a non-smoker.
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