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Extended Stay America Houston - Galleria, Houston, TX

Extended Stay America Houston - Galleria

Star rating: 2.0 of 5
4701 Westheimer Rd
Houston, TX, 77027
866-539-0036
Average Rating
3.7
Recommend
80%
41 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

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Review Details for Extended Stay America Houston - Galleria:

  • 80% Recommend
  • 3.7 Average Rating
  • 41 Guest Reviews
Hotel Service
3.5
Hotel Condition
3.5
Room Comfort
3.6
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(41 ratings)
Average Rating 3.7 of 5
Business
(32 ratings)
Average Rating 3.6 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 5.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(8 ratings)
Average Rating 3.9 of 5

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Trip Type: Business Review 1 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good Value

This place is in the middle of the very high-rent area of the Houston Galleria. It's a no-frills place, but a quiet room and a clean restroom are almost always all that I need. I've stayed in this place for year.

 
Trip Type: Business Review 2 of 42
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
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Nice

Esay to get around, Nice stay I will stay there again.

 
Trip Type: Business Review 3 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Nice hotel if you want to be in this area

The Galleria area is actually quite a long way from other things you might be interested in (museum area, downtown) and all there is to do there is shop in soulless malls. If that's your thing and you want to stay in the Galleria area, this is a nice choice. Nice rooms, unintrusive staff.

 

Not Recommended

Trip Type: Business Review 4 of 42
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Guest did not leave a comment.

 
Trip Type: Business Review 5 of 42
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great location

I moved from Houston earlier this year and was only in town to tie a few loose ends. The Galleria area is very energizing and the hotel is right across the street. For the price, you can't beat it. My first room did smell like someone had smoked in there and then tried to use a heavy deodorizer over it. After I changed rooms, all was well.

 
Trip Type: Special Event Review 6 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
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great room for the money and great location

Extended Stay is a good hotel if you need a residence type accommodation. Nothing fancy, but clean with good wifi, a small kitchen, I had a room with a comfortable bed so that's a bonus.

 
Trip Type: Business Review 7 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Business Review 8 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 9 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 42
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 42
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Not for extended stay

If you had to spend alot of time in this room you may want to look elsewhere. There is NO place to hang your suits, dresses, etc, out of the way of guests. As in there is NO closet. Just a small, 3 sided box where the ironing board hangs and it has a clothes rack. And really, isn't it time to upgrade the TV's. My kid has a bigger, better tv in her room.

 

Not Recommended

Trip Type: Business Review 12 of 42
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Just another Extended Stay

I foolishly thought my one previous horrible experience with the Extended Stay chain was a fluke. Wrong. I guess it is possible they are all terrible, even in the Galleria area of Houston. The Grotto restaurant next door is very good.

 
Trip Type: Special Event Review 13 of 42
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 14 of 42
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 42
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
non-smoking rooms on smoking floors

We were happy with the hotel in general. We asked for a non-smoking room but we could smell smoke on the floor and it smelled horribly for a family with a kid. Our room was smoke-free though and the amenities were as mentioned on the hotel website.

 
 
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