Extended Stay America Chicago - Hillside

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Good room, needs improved service

I liked the fact that it had a supplied kitchenette. I would have thought it would have more channels. It has Dish so when it stormed there were a few tv outages. The lights had difficulty turning on, you'd turn on the switch and it was like a short circuit. I had to hit it on the wall a few times to get it to come on. Upon check in they did not give me the code for the internet so I had to call to get it. You have to go down to change out your towels. I also didn't like the fact that housekeeping only comes once every 7 days. Overall, it was ok for the hotels.com price.

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GREAT VALUE for the money

Great "value" hotel for money, will stay again. Minor maintainece issues e.g. blown lights, squeaky beds and flat pillows, worn out remote for TV and jelly beans under nightstand from previous guess.

Very Nice Hotel, After checking out of HELL at Super 8 in East Hazel Crest, IL

This hotel was well worth the price we paid. The rooms were very clean, and the staff was very helpful.I would recommend this hotel to friends and clients. and would stay there again.... ------------------------------------------ I on the other hand "WOULD NOT" recommend anyone, not even pets, Staying at the ***"SUPER 8 HOTEL in EAST HAZEL WOOD, IL**** IT IS A DIVE, THAT SMELLS OF MOLD AND URINE, AND THE A'C DID NOT WORK, NO WATER PRESSURE, THE STAFF WAS NOT HELPFUL, THE MAINTENANCE WORKER ACTED AS IF HE WAS HIGH ON CRACK...AND THE PEOPLE WHO HUNG AROUND THERE DID NOT LOOK SAFE AT ALL......

friendly staff

I thought the hotel staff was quite friendly. If you need a mini kitchen and an affordable room this hotel works. I was not too fond of the bed. If you sit on the end of it to put in tour shoue it would flip up, plus it was sqeeking quite a bit.

Pet fee outrageous

Hotels.com listed that there would be a pet fee for staying with a dog, however did not specify the amount. Since this hotel was one of the cheaper in the area i decided to go with it anyway. The pet fee turned out to be almost half the room rate! for that amount I could have stayed in a much nicer hotel that allowed pets outright. On top of that the hotel clerk was rude, and the desk is not staffed after 11. Glad I got there at 10:55 or else I would not have been able to check in. Won't stay here again.

Money well spent

Great room for the money - clean, friendly service, and good location for our needs.

Excellent Accomodations

The experience was great; all of the amenities of home to make it a very comfortable stay. Price was great too!

Excellent Accomodations

The room was really nice and had all of the conveniences to make a stay away from home just like being at home. Great value for the price!

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