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Empire Landmark Hotel And Conference Center, Vancouver, BC

Empire Landmark Hotel And Conference Center

Star rating: 3.0 of 5
1400 Robson St
Vancouver, BC, V6G1B9, CA
866-539-0036
Average Rating
3.8
Recommend
76%
149 Guest Reviews

from $75.00

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This rate first available on Tuesday, Nov 24

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Review Details for Empire Landmark Hotel And Conference Center:

  • 76% Recommend
  • 3.8 Average Rating
  • 149 Guest Reviews
Hotel Service
3.8
Hotel Condition
3.5
Room Comfort
3.8
Room Cleanliness
3.9

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All Trip Types
(149 ratings)
Average Rating 3.8 of 5
Business
(26 ratings)
Average Rating 3.8 of 5
Romance
(21 ratings)
Average Rating 3.3 of 5
Family
(22 ratings)
Average Rating 4.2 of 5
With Friends
(28 ratings)
Average Rating 3.4 of 5
All Others
(52 ratings)
Average Rating 4.0 of 5

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Trip Type: Overnight Stay Review 1 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great place to stay

I stayed overnight on my way out and it's a great place to regroup before getting on a plane home. The rooms are big enough to organize luggage and there is the best shiatsu massage place right in the lobby. The gift shop is reasonable as well and the restaurants nearby offer whatever you want. Go up to the rooftop to see the incredible view. The hotel is somewhat campy but comfortable and clean

 

Not Recommended

Trip Type: Business Review 2 of 153
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
4.0
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Decent but not great for the money

Hotel location is great, and staff is very frindly. However, the bed was pretty hard and uncomfortable, and the bathroom was in bad shape (not dirty!) -needed a lot of maintenance work.

 
Trip Type: Special Event Review 3 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Best Value!

This hotel is on the edge of downtown, walking distance to Stanley Park and a large selection of restaurants. There is an organic market 1 block away as well! Up the street is shopping and a convenience store for anything you may need while traveling. The parking is extra but convenient, and the top floor is not to be missed, rotating slowly at night to give you a 360'world-view while you either dine in the restaurant or drink in the lounge. Breakfast is not included and pricey but the view is priceless. The beds were comfy and the sheets and towels were clean as was the bathroom. If you're there for a quiet night then ask for a room away from other guests as there is hardly any soundproofing. A good value for the money!

 
Trip Type: Special Event Review 4 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Nice hotel for the money

Friendly staff, clean room, free admition to Cloud 9!

 
Trip Type: With Friends Review 5 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 153
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great view and location

I was on the 31st floor with view (with balcony)of Stanley Park and English Bay, and the price was reasonable. I had no quibbles with the service or cleanliness of the room. However, the soundproofing needs to be improved. I could hear toilets flushing, showers, water running and other "activities" in adjoining rooms. The other complaint is with their depisit requirements. Even though I already paid for the room, they still wanted a $100 (Canadian) deposit for the room, which was authorized on my VISA. They didn't tell me they were doing it. I looked through the papers I was signing and tried asking the desk clerk to see if their was going to be some kind of deposit requirement, but I did not see anything. I found out the next day when I called my bank to check on my balance. I know many hotels reuirement such deposits. I just want to know upfront and how much so I can plan for it. Beware. Otherwise, I enjoyed the exprience, the location is great, and I would recommend it (with the reservations listed above).

 
Trip Type: Family Review 7 of 153
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Room

We wanted to stay close to all the places we wanted to visit. It was a bit far from Gas town and canada place. However, the hotel room and the price was great so I didnt mind walking a little more. Its a little old, the sink tap in the bathroom soaked my shirt everytime i turned it on :). But over all not bad for the price and location, i would stay here again.

 
Trip Type: Romance Review 8 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 9 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 11 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Convenient to downtown and West End

This hotel offers a great view of the Sound, Stanley Park, and downtown Vancouver. It is also reasonably comfortable for the price.

 
Trip Type: Family Review 12 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel for the money we paid

When I booked this hotel, I was not sure what to expect. I didn't want to spend for couple of nights too much and for me is always important the location. It is not a 5* hotel, but price, location and room was really good. If you want to find something simple in the nice location - this would be great choice. me and my boyfriend Both liked this place! If I could find somethig like that in each town we stayed - it would be just amazing!

 

Not Recommended

Trip Type: Family Review 13 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
5.0
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Good Location but not very comfortable

The hotel location is really good. Directly at Robson Street in Downtown Vancouver and also close to Stanley Park. The view from one of the upper floors is also great. But still the hotel did not meet our expectations. It's quite old and the rooms would need some renovation to get them up to date. The breakfast in the (nice) restaurant on the top floor was also nothing special. If we wouldn't have got coupons for that we would have gone there. Considering what we had to pay for our rooms the hotel didn't meet our expectations. All in all: Next time we would choose another hotel.

 
Trip Type: Family Review 14 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Choice

This hotel was very nice. It is older but it looked good, it was clean and comfortable. The views are amazing and the best view of all is the revolving restaurant on the top floor. The hotel staff were very helpful with everything we needed to find in the city. I would definately stay here again.

 
Trip Type: Family Review 15 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Beautiful place, pet friendly, our dogs loved it there. Staff is wonderful and close to shops, food and Stanley Park - great location.

 
 
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