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Empire Landmark Hotel And Conference Center, Vancouver, BC

Empire Landmark Hotel And Conference Center

Star rating: 3.0 of 5
1400 Robson St
Vancouver, BC, V6G1B9, CA
866-539-0036
Average Rating
3.8
Recommend
76%
149 Guest Reviews

from $75.00

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This rate first available on Saturday, Nov 28

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Review Details for Empire Landmark Hotel And Conference Center:

  • 76% Recommend
  • 3.8 Average Rating
  • 149 Guest Reviews
Hotel Service
3.8
Hotel Condition
3.5
Room Comfort
3.8
Room Cleanliness
3.9

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All Trip Types
(149 ratings)
Average Rating 3.8 of 5
Business
(26 ratings)
Average Rating 3.8 of 5
Romance
(21 ratings)
Average Rating 3.3 of 5
Family
(22 ratings)
Average Rating 4.2 of 5
With Friends
(28 ratings)
Average Rating 3.4 of 5
All Others
(52 ratings)
Average Rating 4.0 of 5

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Trip Type: Not Provided Review 16 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Nice location

The location was a bit further to Granville than I expected but there was definitely plenty to do on Robson. It's also a great central location if you are driving and want to hit the tourist attractions in Stanely Park and on Grouse Mountain. The hotel itself is pretty typical, nothing out of this world, but it works. The views on the other hand are worth the extra couple dollars. Paying the extra for parking at the hotel was definitely worth it.

 
Trip Type: Business Review 17 of 153
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Hidden Costs

The location of the hotel is excellent, however they are not up front about additional costs such as 10 dollars a day for a parking pass and 14 dollars a day for access to the wireless internet "provided" by the hotel. The building is also a little dated but the room was comfortable.

 
Trip Type: Overnight Stay Review 18 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location!

This was my 2nd time at this hotel - June 2003 and August 2009. Stayed on the 23rd floor and had a fantastic view of Vancouver. We were given a $10. voucher each to offset the prices in the Cloud 9 restaurant, but since we are not big breakfast eaters, we preferred to eat outside the hotel. There are numerous places to eat within walking distance. Go out of the hotel and turn right to get the most restaurants -- many reasonably priced. The hotel is within walking distance of Stanley Park. Once there, take the $2.00 hop on & off trolley. To get to Grouse Mountain cheaply, there is a free shuttle a few blocks from Empire Landmark to Capilano Bridge, then take the public bus to Grouse Mt. A short taxi ride took us to Canada Place to begin our Alaskan cruise. Hotel is slowly being updated. No free wireless internet - a disappointment.

 
Trip Type: Romance Review 19 of 153
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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no frills but great view

Amazing view. Rooms were a bit dated. Revolving restaurant at top floor worth visiting. Great location. City tour bus stop is right outside. Price could have been a bit cheaper.

 

Not Recommended

Trip Type: Overnight Stay Review 20 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Not worth the price

The staff was friendly, and if you want to check out Stanley Park the location was GREAT... however, we were paying way too much for the quality of the hotel. Everything looked like it was stuck in the 70s. It needed some upgrading for sure! The view from our room was lovely though! I wouldn't stay here next time... probably would spend a little more for a classier place.

 
Trip Type: With Friends Review 21 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good value in a convenient and relatively quiet downtown location

While it's not a cheap hotel, compared to other (more expensive) hotels in the area, the Empire Landmark Hotel is a good value in a convenient and relatively quiet downtown location. The hotel and furnishings are definitely dated and not chic, but everything was reasonably clean and functional.

 
Trip Type: Business Review 22 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Recommended!

Gorgeous city views. Friendly and helpful service. Spacious rooms. 5 minute walk from downtown. The restaurant on the 9th floor is perfect for breakfast. The stay at the Empire Landmark made me wonder: why stay at expensive hotels paying three times more for the same experience? Recommended!

 

Not Recommended

Trip Type: With Friends Review 23 of 153
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Room stunk like bad air freshener

I would stay at this hotel again except for the overwhelming smell of bad air freshener in our room. It was so strong that we could taste it. The location near Stanley Park and Robson Street along with the fantastic views from every direction were a definite plus. We were on the 20th floor. We brought our bikes and the location was convenient to both Stanly Park and the seawall bike path to the False Creek/Grandville area. You must have a drink or dinner in the revolving restaurant up 43 stories on top to enjoy the view. There is no cover charge if you are staying a the hotel. The room furnishings. bathroom etc haven't been replaced since the '80s although the bed was comfortable and the duvet covers were new. The room was large too. The service was fine although we mostly had contact with the bell boy to get our bikes out of storage. He was great.

 
Trip Type: Overnight Stay Review 24 of 153
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great View

Clean spacious room with a beautiful view of downtown vancouver.

 

Not Recommended

Trip Type: Romance Review 25 of 153
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
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Nice location, but rooms are sub-par for the price

The Empire Landmark Hotel is in a great location along Robson Street in downtown Vancouver. It's an easy walk to downtown shopping, the waterfront, and Stanley Park. The view from the hotel rooms is exceptional. However, the condition of the rooms was disappointing. It appears that the hotel has not been modernized in over 20 years. The colors and furnishings were outdated and worn. When comparing the condition of the room to other similarly priced hotels in the Pacific NW, the Empire Landmark falls very short of memorable.

 
Trip Type: Family Review 26 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great hotel for the price

It's not the most modern of hotels, but at this price, who cares? The best thing about this place (besides the location and the great staff) is the view. We recommend a higher floor. You get a great view of the downtown area, and the surrounding mountains and water.

 

Not Recommended

Trip Type: Family Review 27 of 153
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Needs Improving

The hotel was decent, it just did not meet my expectations. It is a worn hotel, with chips and scuffs in the details. It was clean, and it had a fitness room and jacuzzi. We tried the breakfast buffet, and I did not think that the food was that good, and by the time I got to my seat with it, it was tepid at best. My expectations were higher because of the location, and because with the Olympics coming very soon, I would have thought they would be stepping up their game.

 
Trip Type: Not Provided Review 28 of 153
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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One ice machine for 42 floors?!

One ice machine for 42 floors. They lock the door at 10pm and you have to have security meet you to get ice!! The laundry and ice are in the same room and this is their way of preventing people from doing laundry after 10pm. After the big fireworks event they locked all but one entrance/door. Little quirky not-well-thought management decisions like that impacted the stay. All else was acceptable.

 
Trip Type: With Friends Review 29 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Parking

All was good till we checked out and had two parking tickets on my car. I paid to park at the hotel. I took both tickets to the front desk, one of the ticket was for Aug 1st the other Aug 2nd one for each day I had the car in the lot. We never took the car out of the lot. The hotel looked at both tickets and said one was not from the Hotels lot from some other lot. They took care of the one ticket but not the other.The tickets are all done on computer when they when to do the ticket they must not have cleared out the last address. Now I'm fighting with the parking company. Not good !

 
Trip Type: Family Review 30 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Good hote.

Good location, great views, close to shopping and transport.

 
 
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