If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Embassy Suites Charlotte-Concord/Golf Resort & Spa, Concord, NC

Embassy Suites Charlotte-Concord/Golf Resort & Spa

Star rating: 3.5 of 5
5400 John Q Hammon Dr
Concord, NC, 28027
866-539-0036
Average Rating
4.8
Recommend
98%
44 Guest Reviews

from $104.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 20

Select a Room & Rate Price Match Guarantee

Review Details for Embassy Suites Charlotte-Concord/Golf Resort & Spa:

  • 98% Recommend
  • 4.8 Average Rating
  • 44 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.8
Room Comfort
4.9
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(44 ratings)
Average Rating 4.8 of 5
Business
(7 ratings)
Average Rating 4.7 of 5
Romance
(4 ratings)
Average Rating 5.0 of 5
Family
(12 ratings)
Average Rating 5.0 of 5
With Friends
(5 ratings)
Average Rating 4.2 of 5
All Others
(16 ratings)
Average Rating 4.8 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 2 of 3 Previous Previous
Trip Type: Family Review 16 of 45
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Awesome!

We had stayed in Embassy Suites before and knew what to expect. We spent a little more for the end suite which was well worth it for a family of 5. The living room was large and gave us plenty of room for our luggage and packages. We will definitely return.

 
Trip Type: With Friends Review 17 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 18 of 45
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
It was Great!

Loved this hotel. The breakfast was with out the best to be free. The one thing I didn't like was the "hot" tub wasn't hot at all. When I called to fix it that said the temp stayed at 98deg.

 
Trip Type: Rest and Recreation Review 19 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Terrific short stay!

We booked the hotel for one night in order to visit the new IKEA store only a few miles away. We just wanted a warm bed and much to out surprise we were thrilled with our experience. The staff were friendly and kind upon our arrival and we were told of a the managers reception that evening and of the breakfast in the morning. We never go to receptions, but we thought we might as well as we were heading down for dinner. We ended up having a great time relaxing before dinner with the two included drinks and the nibbles that were available free of charge. We then wandered to the hotel restaurant and had a wonderful meal, the prime rib was wonderful as was the service. We had hoped to go to the pool but it was a bit overrun with lots of children, but as it was spring break for many children we didn't mind. The room was tidy and comfortable, especially the bed and everything we needed was available. It was a great night's sleep. We went down to breakfast the next morning and were surprised by the choice that was available, My diet was forgotten as I sat down with a plate of bacon, eggs and a donut! ha! I can say that after this stay, I will be back and would recommend it to anyone, especially a family as the kids at the pool seemed to really enjoy themselves and the wii that was set up in the lobby was a great attraction to quite a few kids.

 
Trip Type: Family Review 20 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great trip with one caveat

Everything was great with the exception of an elevator that got stuck and terrified my children. For one of them, it will be a long time before she will get back on any elevator. If it weren't for that incident, it would have been one of the best trips we've had in a long time.

 
Trip Type: With Friends Review 21 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
excellent facility

This hotel was outstanding in price, comfort, amenities & cleanliness. I would recommend anyone & everyone stay here.

 
Trip Type: Business Review 22 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 23 of 45
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Nice room with lots of amenities

Our room was spacious and comfortable. The breakfast buffet was very nice.

 
Trip Type: Rest and Recreation Review 24 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Excellent hotel

We came to the Concord, NC for a little shopping and family getaway time. The hotel was great. We were traveling with our 4 children ages 8 to 20 and we were so pleased with our stay. There was plenty of room for us in our suite. The beds were very comfortable (even the sleeper sofa). Our room was very clean. The atrium (lobby) was beautiful. We all enjoyed the manager's reception. The children had a blast playing Wii with some other guests in the atrium later that night and the staff were so accomadating. The complimentary breakfast was one of the best we've ever had.

 

Not Recommended

Trip Type: With Friends Review 25 of 45
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (2)

Guest did not leave a comment.

 
Trip Type: Business Review 26 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Affordable Hotel

Very satisfied with the service and quality of hotel. Very welcoming and comfortable. Would love to go stay their again even if i did not have a reason!

 
Trip Type: Overnight Stay Review 27 of 45
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 28 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Very Nice

Embassy Suites are always my first pick and the Charlotte-Concord location reaffirmed why!

 
Trip Type: Business Review 29 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Beautiful Hotel

This is one of the nicest Embassy Suites we have every stayed in. It is great for business when racing is off season.

 
Trip Type: Not Provided Review 30 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great Hotel

I enjoyed my one night at the Embassy. The bed was comfortable. I thought the room was clean until I saw hair in the bed and shower. The maids need to make sure to completely clean everything before another guest enter a suites.

 
 
Next Next Page 2 of 3 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.