Dunes Village Resort

Fantastic Place

Will go back again

wonderful cusotmer service

My family and I were thrilled with the hotel and hotel staff. The level of customer service received was very refreshing. We called downstairs to receive a few things and after each call within 30 min. they called to make sure we received the items and we satisfied with them. We requested early check in and they called us on our cell to let us know our room was ready! The indoor waterpark was a blast for kids and adults. rooms were spacious and clean, although the carpet was a little dingy. Would definitely stay again.

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Parking

Everyone was right, the parking spaces here is very small and because it's across the street, it could be very dangerous during high traffic times.

Great family friendly beachfront property

This was our first visit to Myrtle Beach and this hotel made it an incredible experience. We stayed in an oceanfront king studio on the first floor. It was very clean and spacious with a genrous balcony. With a convenient kitchenette and full sized refrigerator, it was very nice for the family. The staff was extremely friendly and explained that we would have full access not only to waterpark in the hotel, but also the waterpark in the adjacent property. Our son was only 15 months and we generally run into pool restrictions for children who are still in diapers. But, they are welcome to use the waterpark pools in this facility as long as they are wearing the swim diapers. The beach was very well kept and super family friendly. The hotel provides a convient boardwalk from the pool area directly to the beach. There were numerous kids activities available just about every hour on the hour. There was ample parking aviailable in a parking deck immediately across the road. There is no crosswalk or pedestrian tunnel, so crossing was at your own risk. But, the traffic was generally light enough that it wasn't an issue. The only complaint I could possibly make would be that although there was a coffee maker and mugs supplied in the room, there were no filters or coffee provided. So, I would recommend that coffee drinkers bring along coffee pods or filters and ground coffee. There was a Seattle's Best coffee bar, but it had limited hours during the off season. This hotel is about 3 or 4 miles from the famous Myrtle Beach strip, but it is a very easy drive. There are pleanty of restaurants within a 5 mile radius. Unless you are content to eat at the hotel, a drive will be necessary. Can't wait to go back!

Affordable and family-friendly

Pros: Affordable rates; great location; plenty of pools/water activities (the kids' favorite part of the entire trip); housekeeping staff polite and thorough Cons: Bathroom in our room had a strong urine odor, never completely went away during our stay (please note that we didn't complain about this to the front desk, though - suppose it is possible that we could have changed rooms); saw a cockroach (alive) in our room; coffeemaker in room and no coffee, front desk only had decaf; parking deck is across the street; 2 tvs in a one-room suite - can't watch and hear both unless they are on the same channel, seemed silly to have 2. Overall, we were pleased with our stay at this hotel. The kids loved the indoor water parks, especially the tower with the two large slides. Great place to stay for families with children.

The manager chased us into the parking lot.

The manager chased us into the parking lot as we were loading the vehicle. He was bringing us a DVD that was left in our room. That kind of stuff doesn't happen anymore. This was the third time we have stayed here this year and if we had more vacation time there would be a fourth. If you have children this is the place to stay in Myrtle Beach. Customer Service is great, location is great, waterpark is great. The parking garage is across the street but it only costs eight dollars a day for valet parking. Restaurant downstairs has a very good breakfast buffet. I think it costs something like seven or eight dollars a person, very good.

Great for family

We were very pleased with our stay. The room was nice and the view was spectacular. The beach was very nice with a lifeguard station by the hotel. The indoor waterpark was very fun.

Great place

Beds need better mattresses. Other than that, and a screen on the door to the balcony so it would be able to keep the door open and listen to the ocean at night.

First time in Myrtle Beach

Booking the hotel was a cinch and well priced for myself, my wife and our two children (1 and 4) Beach was awsome and very close to the hotel, almost too many pools to choose from! They could have posted better directions to the various activites/amenities in the resort as we were sort of lost for the first while till we figured out where everything was. The resort itself is located a little ways from the main "night life" area (not walking distance) which can be good and bad depending on what you intend to do with your time. Nice view of the ocean for an angled room set back towards the street and clean rooms. *Hint, do not shop in the hotel's gift shops, you can get the same stuff and way more at any one of the local beach shops a few blocs away*. We did experience a problem when trying to extend our stay for one more night but that was resolved later in the day by the resort manager.

One of the Best Hotels I have Ever Stayed At

This hotel was in great condition. I wasn't too concerned about the parking deck across the road. I was there on Labor Day weekend and I still didn't have any trouble getting across the road. The only problem I had was there was no shower curtain on the shower. The hotel promptly rectified that issue.

Great Hotel - Kid Friendly

We would definitely recommend this hotel! If you have children – this is the place to go. With all the pools and slides, no child will complain of boredom. Our toddler had a blast! The rooms were clean, service excellent and the hotel was in great condition. On the downside - you might want to bring your own pillows because the ones they have are quite uncomfortable. Also, we noticed that towels were somewhat worn out and fraying. What we liked the most was the location of the hotel. It was very serene and safe, perfect for the families.

Great Family Hotel

This is a family resort, no doubt about it. It is also a condo hotel which we were not aware of, although we knew the unit had a kitchenette. We arrived early in the morning and the front desk tried to accommodate us with an early check in and when we didn't like the room (due to an earlier review I read - it was on the 1st floor next to the pool) they allowed us to wait for another room, which was on the 5th floor - excellent ocean view, soundproof - never heard anyone in the rooms or hallway, great private balcony. The hotel is isolated - there are no restaurants or nightlife nearby. We didn't have a car - big mistake, cabs are expensive. It was a great place for families - not for a romantic weekend. We felt the sheets, towels (room and pool) were in terrible shape. Bring your own!

Outstanding

Outstanding, worth the price. Kids had a blast, staff was friendly and accommodating, facility was clean.