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Doubletree Hotel Chicago Magnificent Mile, Chicago, IL

Doubletree Hotel Chicago Magnificent Mile

Star rating: 3.5 of 5
300 E Ohio St
Chicago, IL, 60611
866-539-0036
Average Rating
4.4
Recommend
93%
323 Guest Reviews

from $149.00

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This rate first available on Wednesday, Nov 25

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Review Details for Doubletree Hotel Chicago Magnificent Mile:

  • 93% Recommend
  • 4.4 Average Rating
  • 323 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.5
Room Comfort
4.6
Room Cleanliness
4.6

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All Trip Types
(323 ratings)
Average Rating 4.4 of 5
Business
(49 ratings)
Average Rating 4.6 of 5
Romance
(30 ratings)
Average Rating 4.4 of 5
Family
(94 ratings)
Average Rating 4.4 of 5
With Friends
(68 ratings)
Average Rating 4.4 of 5
All Others
(82 ratings)
Average Rating 4.4 of 5

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Next Next Page 2 of 22 Previous Previous
Trip Type: Business Review 16 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice

Overall a nice hotel in a great location. The beds were nice and plush. The only problem was the bathroom. The toilet was very noisey when flushed. and the sink was pretty, but had such a poor design that water was constantly spilling all over the back of the counter.

 
Trip Type: Overnight Stay Review 17 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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loved it

i was really impressed with this hotel.. loved the warm chocolate chip cookie that we got when we first checked in.. the room was very clean and comfortable.. the only complaint that i had was the fact that i had to pay for the wireless internet if i wanted to use that.. but i suppose you'll have that.. i was very pleased with this hotel and will probably stay in more doubletrees for other trips

Hotel Response

Thank you for your feed back about your recent stay, I am glad to hear that your enjoyed your stay. Hope to see you in the near future!

 
Trip Type: Family Review 18 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 19 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 20 of 326
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 21 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 22 of 326
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)
Limited Room Service Menu

After 10:00PM on the weekends there is only 3 items available on room service...very limitied

 
Trip Type: With Friends Review 23 of 326
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good for the money

Everything about the hotel was great except two things. First, I booked this hotel because it had a rooftop swimming pool with a bar, and rooftop lounges are "all the rage" in chicago. Our pool and lounge area were closed for the season during our stay. Although it was the end of September, we were not informed that it would be closed, and I had a friend staying at the Hilton, and his pool and lounge area were still open. Second, the Doubletree does not validate parking. So, you park in the Doubletree lot, check in at the hotel, and when you leave you have to pay to get your car out of the garage...and it's expensive!!

Hotel Response

Hi, I would like to let you know that the parking could have been charged to your room with in and out privileges and the out door pool is seasonal. I apologize that this information was not offered to you and your comments were noted. Thank you, I hope that you will come back and visit the hotel again soon.

 
Trip Type: With Friends Review 24 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great place to stay

Three friends and I stayed overnight at the Doubletree and had a wonderful experience from check in to check out. We were warmly welcomed; the room was very nice, we were close to public transportation and shopping, etc.; and when we left we were treated in the same warm manner we were welcomed with.

Hotel Response

I am glad to hear that we made your stay a great one, we hope that you will visit us again!

 
Trip Type: Romance Review 25 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel!

We went to celebrate our 10th wedding anniversary and had a fabulous time. Everyone in the hotel was very accommodating including the concierge, front desk and the door man. The beds were amazing - great, soft comforter and pillows, felt like home! It was centrally located to everything we wanted to see - Sears Tower, Navy Pier, Water Tower Place. Would definitely stay there again!

 
Trip Type: With Friends Review 26 of 326
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Beautiful Renovation

We reserved a King Lakeview (non-refundable) room. The hotel is beautiful (on the inside) - you can tell it has been recently remodeled. The lobby space is lovely and the staff was very nice and helpful. The cookies at check-in were a nice touch. Our room was on the 25th floor (out of 26) and our "lakeview" was pretty minimal. Technically you could see the lake, but nothing I'd recommend paying extra for at this hotel. Also, our room was on the backside of the elevators, so we could hear the cables running all night. If we were more high-maintenance, or lighter sleepers we would have demanded a room change, but as it was we were tired from our day and when we turned on the room fan it muffled the noise slightly. Overall our stay was very nice. The location is convenient to a lot of different venues and an easy cab ride to those that aren't quite walkable.

 
Trip Type: Special Event Review 27 of 326
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Labor day weekend

Hotel room was great, location good, shower very nice but elevators were down on Monday when everyone was checking out. Waited 15 minutes, asked a maid to let us use service elevator. D4 saloon across street has great brunch

 

Not Recommended

Trip Type: Special Event Review 28 of 326
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
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needs improvement

Two night stay with no fresh towels or room cleaning until we requested it. When we asked for trash to be picked up, we were given trash can liners and emptied the trash ourselves. We requested baby cribs two days before arrival and had to repeat the request upon arrival. One of the two rooms was not ready at the 3:00pm promised time.

 
Trip Type: Family Review 29 of 326
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 30 of 326
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Concierge is not helpful

The hotel was nice enough. Great location. They could stand to remove/clean the heating vent in the bathroom that looks pretty nasty. But overall, it's an OK place for a chain hotel. Don't expect the concierge to help you though. The guy on duty when we were there had no idea where one the Chicago Theater was. That's one of the primary theaters in Chicago. And he wasn't aware of the concert there, which was a big one and a four-day stint. We thought it was funny that he had a button on that said "Catch me at my best." We wondered when that time might be... The other concierge had little or no personality and didn't really seem interested in answering my simple questions. That's the downfall of staying at a chain hotel I guess.

 
 
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