Doral Desert Princess Resort

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Fantastic View/Location

Our room was large/clean/comfortable, we had a breath taking view of the mountains from our room. Was enjoyable having real coffee cups and glasses instead of the standard papercups. I didn't care for the lack of a microwave in the room and no attendant in the pool area. We did not swim in the main pool as we were privy to the site of the local family of ducks using it as their private pond. We tried the hottub and found no heat at all. We did not see, or where not told, if there were any towels available at the pool, so we used our room towels. There are other hotels closer to downtown but at a much higher rate. From what I saw driving by the higher rate hotels the Doral is a much nicer location. I will be back and will plan on staying at the Doral.

Working in the Travel and Leisure Industry

I am always personally scouting for great locations to book for my clients for their vacation and or corporate needs. This hotel though looks great on the website was way way way below my standards and expectations. The staff is curt, inexperienced and not properly trained in the hotel industry, has extremely limited knowledge of the town, and are not assisting in the economic stimulus of Palm Springs in the very least. The conditions of the hotel: Front Desk - upon check in the staff at the front desk was curt and had no clue as to how to deal with an avid travel. Room - clean and small and the air conditioning and heat was never consistant. Room Service - the food was cold, very late and the order was wrong. The Pool - there was no one from the hotel to open the umbrellas or open bar area or to assist the guests in any way. There really is no excuse for this type of service any time of the year. Very poor rating for this hotel.

Great room for the money

Staying in this hotel the amount we paid worthed every penny.

Beautiful Hotel

This hotel is much nicer than we expected. The pool and golf course are beautifully maintained. The rooms are big, clean, and have a private balcony. We had a very nice one night stay!

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Peaceful stay

I love this hotel...it is always quiet. The location is perfect between PS and Rancho. Great view from the hotel and the staff is always so great. Thanks for a great weekend.

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Very nice hotel, but could use a couple of improvements.

This hotel is very nice and VERY kid friendly. The view from our room was unsurpassed. Waking up every morning and walking out on the balcony at to see the pool, golf course, and beautiful mountain view was a great way to start the day. The sunsets were even better. The staff at the hotel was the most friendly we have ever encountered! They made our stay very nice. That being said I have a couple of complaints. The beds were VERY VERY hard. I have come home from a wonderful weekend with a backache. It is definitely time for them to replace the beds. The bathroom sink faucets leak all over the counter and soaked all of my toiletries. The refrigerator didn't work. Lastly, the pool area is overrun by the guests. There we 56 people "in" the water when went to the pool. My 1 year old got hit in the face from a football that was being from one end of the pool to the other by adults. There were beer cans and drinks all over the edges of the pool. Kids and adults were cannon balling into the pool nonstop. There were at least 6-7 people on rafts. I have stayed at many resorts and I have never experienced a pool area this out of control. There didn't seem to be any staff trying to control the madness. Unfortunetely the view from our room of the pool was more enjoyable than actually getting to swim in it. I can't wait to return to Palm Springs for another great weekend. But I will look at other resorts before making the decision to stay here again.

Improvement Needed

We ordered from room service and when it arrived the halibut was raw. We called room service and they said they would send another. We told them No but 40 mins later another one came. Our dinner was already ruined by that time and we were in no mood to eat. The beds are uncomfortable and the hotel is noisy. The room doors don't close quietly so you hear doors slamming constantly all over the hotel. It's hard to sleep through that. We were scheduled to stay two nights but left around 10PM on the second night. We couldn't sleep with all the noise. We called the front desk but it didn't do any good. If you have kids and don't mind a lot of noise and you golf, then this is an okay place. Don't order room service.

great room for the money

we got a room with pool view that we didn't pay for that.

our p/s weekend

the hotel is very nice .. Great price, and great hotel.. Just was dissapointed that the patio door didnt slide open and my wife broke a nail trying.. I couldnt open either. We called the front desk to report, they sent someone to fix.. BUT. i asked for a third night stay as courtesy.. i was offered a discount on a third night.. WASNT good enough for me... What do you think...???

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Outstanding Hotel

The personnel service and attention is out of the ordinary, very good. Nice pool, gardens, all is nice, new and clean. Beautiful Golf green and mountains view. Excellent Hotel overall. I surely would book again. Downside: Gym room is too small, below standards. No sauna nor steam room. Tennis courts are out of the hotel limits and do not belong to the hotel. Guests must rent courts by the hour.