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Delta Chelsea Hotel, Toronto, ON

Delta Chelsea Hotel

Star rating: 3.5 of 5
33 Gerrard St W
Toronto, ON, M5G1Z4, CA
866-539-0036
Average Rating
4.0
Recommend
86%
168 Guest Reviews

from $107.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Delta Chelsea Hotel:

  • 86% Recommend
  • 4.0 Average Rating
  • 168 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
4.0
Room Cleanliness
4.1

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All Trip Types
(168 ratings)
Average Rating 4.0 of 5
Business
(22 ratings)
Average Rating 3.5 of 5
Romance
(32 ratings)
Average Rating 4.3 of 5
Family
(32 ratings)
Average Rating 4.2 of 5
With Friends
(36 ratings)
Average Rating 4.3 of 5
All Others
(46 ratings)
Average Rating 3.7 of 5

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Trip Type: With Friends Review 16 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Location Location Location

It is a busy and fabulous Hotel in the downtown Toronto area. Pricy, yet its all about the location when you are staying in Toronto, be prepared spend a bit for your stay, but it met a wonderful view (probably with a balcony) and in the heart of where most of the action is taking place. its possible to go cheaper but prepare to take a bus or train ride to get to anything. Friendly and welcoming staff

 

Not Recommended

Trip Type: Business Review 17 of 170
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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Not What I Expected

The hotel room was not comfortable, in fact, it was depressing. Everything about it was one step away from a glorified hostel, way too expensive for what you get. I was on the 9th floor. Other rooms on the 23 floor where friends were staying was a bit nicer with better beds and comforters and bigger tv's. The overall layout of the hotel is confusing and inconvenient when traveling with a group of people staying in different areas of the hotel. The floors are grouped by color so you have to take a specific elevator to get to your floor, but then back to the lobby and walk over to another elevator to take that to another section of the hotel to get to other floors. The hallways were a labryinth and had poor signage. I would suggest staying elsewhere or make sure you get the upgraded room.

 
Trip Type: With Friends Review 18 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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would definitely stay again

Great location, very helpful staff, rooms were a little smaller than expected and views were not remarkable, amenities were great and very clean hotel overall, would highly recommend.

 
Trip Type: Business Review 19 of 170
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 20 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 21 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 22 of 170
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Generally not bad

There is a huge difference between the post renovation rooms and the pre renovation rooms. My partner and I found the pre renovation room to be unacceptable and refused to stay in it. Delta Chelsea is a perfect location for touring Toronto

 
Trip Type: Family Review 23 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Amazing for kids

The all-day kids area was staffed and stocked with a wide variety of activities from painting to xbox. My wife stayed and played with our 6-year-old for hours at no cost. They also spend 2-3 hours at the pool each day. The pool area was a little chaotic and samller than ideal, but more than entertaining for kids. We also took advantage of the babysitting of the kids area for the 2.5hrs theater sitting which was just enough time to walk to many of the neighboring bar/restaurants and enjoy ourselves. DO make sure you get the "new" rooms, as even they were not very large, but definately better than the others, I imagine.

 
Trip Type: Overnight Stay Review 24 of 170
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 25 of 170
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great location

My friends and I were in Toronto for a concert and baseball games. We thought the hotel was good for the money, and thought the location was great for the venues in Toronto we were frequenting. They do take a $100 deposit on a credit card when you check in and parking at the hotel is pricey and not included in the room rate. We parked in a garage across the street and it was cheaper than the hotel garage, which was full at our check in time anyway.

 
Trip Type: Romance Review 26 of 170
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Need improvement

Updates on fixtures televesion, the thermostat needs to be changed. they need tohave a refergator and room service was waaay overprice for example chicken soup was almost 9 dollars with tax and gratuity.

 
Trip Type: Family Review 27 of 170
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 28 of 170
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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not worth the money

I paid for a upgraded room,but room was very dated!NEEDS IMPROVEMENT!

 
Trip Type: Romance Review 29 of 170
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Location for the Price!

The hotel is located about 4 blocks from Eaton Centre and provides self-parking with unlimited access for ~$26CAN. We were on the 14th floor with quiet hallways, clean linens, and a clean bathroom. We would definitely stay here again!

 
Trip Type: Overnight Stay Review 30 of 170
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Great Location @ a Great Rate - Allows Dogs

The lobby has a cafateria that is open until 11PM. Two Bars and a restaurant. There is a lobby door directly out to Younge street about (4) blocks to the Eaton Center. Check the price for a weekend night. Nuf said.

 
 
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