Custom Hotel

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fun place to party...but that's about it

We stayed in this hotel for two nights. the hotel had modern furniture which we liked. very clean. the bed was not comfortable and the rooms were REALLY small. We could hear people in the hallway late at night when we were sleeping. The hotel has a pool which was very tiny but the atmosphere was really fun (think mini vegas). There were beautiful patio lounge chairs, patioe beds, a bar, and a DJ booth. The DJ's played in the evening on our first night and then started around noon the 2nd day. There was some party for a football player (the hotel had apparently promoted it) and guests came from outside the hotel. Kinda weird but fun I guess. I wouldn't recommend this hotel for kids or families or couples looking for much romance. But we did have fun partying. Would recommend hotel for that reason. The staff was very courteous but the check-in time is not until 3pm. plan your flight accordingly!!

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Needs Improvement

Parking is only valet for $22 per night!! Beds were not comfortable. Linens were not soft. Fridge was too small. Toilet leaked. Staff was cranky.

Needs a lot Improvement

There are several needed items missing when I checked in such as shampoo, toilet paper etc. I requested in person and never received them even got a promise from counter. The bed is so low and it is not comfortable at all. The TV located on the side of your bed. It put you in a aweful position to watch. I had a bad experience with this hotel and hope they can improve them. Aaron

Great location

Close to many area attractions and hot spots. The hotel had a trendy feel.

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Okay for the right people

From what we gathered, this is a rather funky place. Very . . . UNUSUAL . . . decor and furnishings. Wonderful, comfortable bed. Big plasma TV screen on the wall (we never turned on). Certainly seemed clean enough. Our concerns were chiefly with respect to noise. Our room was on the second floor, right next to the street and facing LAX. We were exhausted from a lengthy flight from Thailand, so we were ready for some deep sleep. By turning the room fan on high, we created some white noise that helped to overcome some of the street noise. Things finally really quieted down at about 2:30 in the morning. HOWEVER, besides street noise, this hotel seems to cater to a lot of teens and 20s. Every hour or so, some rowdy crowd seemed to enter our hall and talk at full volume. No one sounded drunk; just completely thoughtless and rude. One other item to beware of: The free shuttle runs from 7 am till 11 pm. If you have a late-night or early morning flight, you'll be out of luck. Also, when you arrive at the airport, it may take what seems like "forever" for the van to get you. We waited 35 minutes from the time of our first phone call--when we were told we would be picked up in 15 minutes. Cab fares, however, are very reasonable. When we left in the morning, the front desk got us a cab within 5 or 10 minutes and the cabbie charged us all of $10. I gave him a $3 tip.

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Loud halls

There were pepople racing up and down the halls at 3 AM which shoudl have been expected. What really annoyed me was the calls at 645, 700 and 703 in the morning because the person that had checked me in the previous night had made a mistake. It was their mistakes and not mine. I did not need to be called at that time of the morning. I was also given a queen bed instead of the king that I had booked. The hotel has potential, but they are falling short.