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Crystal Inn Hotel & Suites Salt Lake City, Salt Lake City, UT

Crystal Inn Hotel & Suites Salt Lake City

Star rating: 2.5 of 5
230 W 500 S
Salt Lake City, UT, 84101
866-539-0036
Average Rating
4.4
Recommend
93%
125 Guest Reviews

from $119.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

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Review Details for Crystal Inn Hotel & Suites Salt Lake City:

  • 93% Recommend
  • 4.4 Average Rating
  • 125 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.3
Room Comfort
4.5
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(125 ratings)
Average Rating 4.4 of 5
Business
(34 ratings)
Average Rating 4.1 of 5
Romance
(5 ratings)
Average Rating 4.6 of 5
Family
(23 ratings)
Average Rating 4.6 of 5
With Friends
(11 ratings)
Average Rating 4.5 of 5
All Others
(52 ratings)
Average Rating 4.4 of 5

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Trip Type: Special Event Review 16 of 126
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Needs Improvement

The hotel was clean, and I loved the toiletries from Bath Body and Beyond. The room was clean, but I could hear other guests up and down the hallways, and from inside their room. The hotel needs remodeling, it seemed run down. The staff was wonderful and very helpful, from the front desk to housekeeping. Breakfast was great!

 
Trip Type: Family Review 17 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location

We had a great stay at this hotel. The Staff was friendly and helpful, the breakfast buffet was better than most of this type of hotel. The location was perfect in regards to the airport, and within walking distance to downtown restaurants, parks, Temple square, etc. We had a great time in this city.

 
Trip Type: Special Event Review 18 of 126
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good hotel close to Temple Square

This hotel was a fairly good one, located about 5 minutes from Temple Square and it was quiet. Hotel was fairly busy during our stay-mid August on a Friday night-so the pool and breakfast were pretty crowded. Overall, the room was nice and comfortable, larger size so it fit our family well, and the price was reasonable.

 
Trip Type: Not Provided Review 19 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Just Perfect

Hotel was very comfortable. Check in was quick. I was very satisfied.

 
Trip Type: Business Review 20 of 126
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 21 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 22 of 126
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 23 of 126
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
status quo

About what you would expect accept that the room did not have a luggage rack. This was a room with two beds so TWO luggage racks would have been appropriate, but there was none. Refrigerator was just a little below room temperature. We thought it was not working and called it in but realized that this was as cold as it was going to get.

 
Trip Type: Overnight Stay Review 24 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel and accomodations

We got a decent deal for the hotel. We stayed one night and were pleased with the service and the hotel itself. Good sized room, quiet, friendly front desk, convenience store, pool, workout area, everything you could need. It's close to many restaurants and a short drive to other destinations.

 
Trip Type: Family Review 25 of 126
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 26 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

Big spacious clean room; first night was a little noisy, you can hear the guest upstairs walking across the floor.

 
Trip Type: Not Provided Review 27 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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awesome spring skiing stay :)

me and my fiance stayed for 6 nights (Sunday, Mar 29, 2009 - Saturday, Apr 4, 2009). we got super low promotional rate. breakfast buffet (included) was awesomely awesome - different every morning with everything you can think of. room was super clean and very big with plasma tv and small kitchen space with sink and fridge. located steps from restaurants , nightlife, shops, and the energy solution arena. will always stay there when skiing from now.

 
Trip Type: Overnight Stay Review 28 of 126
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Night Staff

Both Ladies on duty in the early morning hours were very pleasant and helpful. I would recommend this hotel to my family and friends.

 
Trip Type: Not Provided Review 29 of 126
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 30 of 126
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
 
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