Crowne Plaza Times Square Manhattan

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Pricey but not for New York standard

Great location, great room, great service. Would recommend

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great hotel and location

loved the hotel. the room was quite large for a nyc hotel. the staff was very helpful in selecting restaurants. would stay there again

Great Mid Town Place To Stay

This was our first trip and the staff went out of their way to take great care of us. The room was the most comfortable hotel room I've stayed at, including the bed! That never happens. The room size was not a crammed NYC hotel room, it was typical of a normal US room size. The location can't be beat. You are close to everything, 100% safe and Hells Kitchen is just a couple block walk to all the great restuarants that the locals frequent (ie: not tourist traps). I would stay here again.

Great location, great views

The Crown Plaza is a wonderful hotel right on Times Square. It's got beautiful views in all directions. The room was clean, the beds comfortable. The front desk and bell services were efficient. For a great combination of quality and convenience, you can't beat it!

Did not dissapoint!

Our 3-night stay at the Crowne Plaza Times Square did not dissapoint! From check-in to check-out, the service was top notch. The room was clean, ice machine was convenient (a biggy for me), the concierge service was wonderful. We bought tickets from the concierge for a harbor cruise, which meant we did not have to stand in the ticket line at the dock. The service desk even looked up the times for mass at St. Patrick's Cathedral for us. Our luggage was brought up promptly, and even taxi service was hailed quickly. My next NY stay will be at the hotel.

Can't get there from here!!

The hotel was fabulous. It was very disappointing that we got our directions from Hotels.com and they were completely incorrect and landed us in the middle of brooklyn instead of in manhattan. When we called the concierge they were not able to give us directions, even when we made it into manhattan they couldn't give us directions from lower manhattan to upper manhattan. This added 3.5 hours to our trip and made it very stressful and difficult for a young married couple with a 3 yr old and 5 yr old in the car.

Great Location Hotel

Overall the hotel was great. The room is actually smaller than the website photo. Wide angle lenses do that I guess. The room was clean and nicely decorated. Just wish they had an IPOD docking station to listen to my music. Location was amaaaaaazing...right in the heart of Time Square.

Excellent stay

While all hotels in NYC are expensive. This was relatively reasonable for an exceptional facility in a perfect area.

We were happy with our stay.

Great location, excellent staff, very comfortable bed, abundant breakfast buffet, awesome views of the city, and the room was extremely quiet! The only flaws were minor plumbing issues such as a dripping faucet and a slow shower drain, and the room was non-smoking but still had a little smokey smell. But these issues were very minor! The room was comfortable and we had a great nights sleep after seeing a Broadway musical and visiting Times Square. The location could not have been better, we walked to the musical and felt very safe with our surroundings.

This was the best hotel

It had a wonderful view, the room had a lot of room. The workers was very helpful. I just love it and i would stay there again

Great stay

I would definately stay at this hotel again! The room was great and the location was perfect! The staff was very friendly and helpful.

great location but

I did a full 3 nite prepay to get a good rate and hopefully guarantee I had a room with 2 double beds since we would not arrive until almost midnite. Even though the double beds are based on availability and there were none on arrival,the only room left to accomodate us was a room with a sleeper couch for one.Two roll-away beds had to be rolled in for my kids. It was a very tight squeeze. They did offer to pack for us and move us the following pm but we were tired/grumpy and just could not deal with any changes after the long flight to get there. We stayed in the room because of the great hotel location in Times Square and the one bathroom was good sized/modern and clean;the sleeper couch and roll aways were clean and comfortable. We were given breakfast vouchers for the 3 days in their restaurant- it had an excellent buffet. One morning a security person barged in(used a key on the deadbolt!) and scared us half to death. The desk manager told me the written number he was given was a mistake so it was their error; he sent up bottled water that evening. Overall, I would stay again.