Crowne Plaza Hotel St. Louis Downtown

Not worth the money

We stayed here for one night as a quick getaway for my husband, my 7 month year old daughter, and I. We had to wait out in the cold with our baggage until our valet finally came around to pick up our car. They charge a valet fee for every night you are there, and the whole hotel has mandatory valet, you have no option but to pay that fee. On top of the valet fee, you also have to tip them, anytime they bring your car to you or anything of the sort, we forgot a baby carrier in our car and when we asked to get it we were told it would take to long to explain and that he would go get it, which cost us another tip. The restaurant was decent. They only had a few items for each meal, but it all tasted good. Only complaint in that department is that we paid for a breakfast buffet, and we found out while going to breakfast the next morning that there was no breakfast buffet that day and that we would have to choose a single item from the menu, which we could have gotten a cheaper room and actually filled our stomaches somewhere else, their breakfast portions are tiny. The room was clean, and there was a sink and microwave. Overall though you could tell that the hotel was barely cleaned, there was grime in the light switches. We tried to treat ourselves to a mini vacation that would get us out of town for the night, but we could have found the same room quality for half the price.

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Crowne Plaza Riverfront at the Arch

We had a great view of the Arch from our room but the road/highway in front does produce noise in the room so if you need quiet I suggest a room not facing the arch. This is a older hotel with a remodeled nice lobby, bar area, room was in ok condition and clean.

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Rooms Need Some Attention

The staff without exception were very friendly and helpful. The valet service was excellent. Our room was a nice size with a nice view. However, there were some articles that had been left behind from a previous lodger, so it made us wonder if the vacuum had been run in the entire room. The carpet in our room was stained in several areas. The hallway doors and walls were scuffed. We were disappointed in the overall appearance other than the dining room and the lobby which were very nice.

Great deal

super comfy bed, wonderful view and awesome location.

over priced

Nice hotel friendly people but for the price expected a lot more.

over priced but nice

Hotelis over priced rooms were nice but for the price they charged expected a lot more .. carpet wet the second day we were there after housekeeping came. Balcony dirty. bathroom small. then they charge for parking ! probably would not stay there again.

Great view, great location

From my room I could see the Arch, the old courthouse, and into the Cardinals' ballpark. It was great! There are also tons of restaurants within walking distance. It's great for the money.

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Great location

Within walking distance to so many things! We will stay here again next time we go to St Louis!

Worst Experience EVER

For the price, I expected much more. Unfortunately, the room had a rank odor, bugs were hanging from the ceiling, the carpet was stained, the toilet barely flushed, and the walls and wall tile were dirty. Moreover, valet took forever and room service was horrible. I will NEVER stay at this place again.

On it's way out?

Though the room was clean and the location was excellent, the hotel did not seem to be doing a booming business and the restaurant was a ghost town(Needless to say, we didn't stay for dinner, but opted for a sports bar down the street.). So many things were broken or barely working, and when we asked for extra shampoo and conditioner, they told us we were getting the last ones. Really? Also, the staff knew nothing about the Arch which is practically in their backyard.

Great Price, Even Better Room

Hotel was amazing, great location with plenty around. Only problem was with the elevators. There were six and at one point i had waited 20 minutes to catch one downstairs.