Crowne Plaza La Concha Key West

Not Great

we were put in two rooms apart from each other.we also requested non smoking rooms the rooms smelled so bad,we were then told they had no non smoking rooms to give us.sheets did not seem to be clean or changed.we would never stay there again.

Great Location..Great Hotel

The hotel is in perfect proximaty to bars, restaurants, shopping, and only blocks away from Mallory Square. Very nice pool area and pool bar. Beutiful sunset views from the roof. I have stayed at several hotels/B&Bs in Key West and this one is one of the nicest for the price, especially if you are not into "roughing it" and want the nice hotel feel.

Loved my room

My room was very comfortable. The bed and linens were great quality and really made for a wonderful night's rest. The room wasn't large, but certainly was adequate size for one person. It was very clean and offered easy access to Duval Street and all the sights of Key West.

Guest did not leave a comment.

Nice room with a great location

Room was clean but very small. Location was great you're right in the middle of everything.The elevators could use some updating very small and really slow.

outstanding hotel

We only had two days in Key West so this place was perfect!!It wasn't a "beach vacation" for us so I don't know how close to a beach it is. It is a beautiful and historic building. The lobby alone is worth a trip over. It's in the middle of town-very convenient to all shops, bars, restaurants. It is a great mix of retro architecture and modern comfort. We were really impressed with the deal we got. Such a deal!

Great hotel & location

But the prices could have been more competitive for the time of year (off-season) I visited.

Wonderful Weekend

We were extremally satified with our 3 day stay in Key West. The Hotel staff was very freindly and they made our stay very comfortable. We were though very disappointed with the Conceair that put together some of the packages. Some of the questions we asked on what we could do on the all day excursion were incorrect and somewhat affected the enjoyment of our day. It just appeared she was just trying to make a sale and say "Yes" to everything than be honest with what we could do with a small child and the activites they really could do during the day.

Not Family Friendly

This is not a kid friendly hotel. I not not recommend this hotel for families. First, the front desk staff not very friendly. Second, the pool is actually a huge hot tub that is filled with cold water and it's not deeper the 3 feet. Third, we had to ask numerous times for pool towels. Fourth, elevators only worked half the time we were there.

Perfect location

Right on Duvall Street, walk out of the lobby and shop or bar hop. Staff were very nice and the view from the top lounge is spectacular at sunset. Or take the 3 minute walk to the end of Duvall, where everyone goes to party at sunset.

great location!!

great hotel and great location. was concerned about not learning until arrival that would be twenty dollar per day parking which was not posted with hotels.com

Outstanding Hotel

Everything was great except the room location that I had. It was on the 3rd floor and the window in the room opened to the hallway next to the elevator. It was a little nosiy. The location can not be beat. The service was great.

Good Location, Bad rooms

I liked the location on Duval, the pool and the view from the roof at sunset but that was about it. The parking was super tight and expensive and the rooms smelled like smoke. The rooms are old fashion and very simple.

Looks better online

For Key West this hotel has a great location but doesnt size up in to other hotels in the price range. This was my second time staying here and there were some same issues, like the rooms smelling like smoke and the bellhop not being around to help. The lobby is beautiful but the rooms are old fashion and dont have any good views. The breakfast buffet at Jacks (attached to hotel) is great, especially the OJ. I stayed here again for the location but i dont think i will do it again.