Courtyard by Marriott Rome Airport

Nice hotel...service not so nice

We booked this hotel because we wanted to be close to the airport after coming off of a very beautiful 12-day cruise. At check-in our front desk agent was rude and unwelcoming and later that evening my husband got sick (as a result of something he ate) and we were contemplating calling an ambulance...the hotel staff spent most of the time standing around us talking in Italian and staring rather then trying to be helpful and assist us getting him to our room. It was a frigtening experience and the hotel staff made it even worse. While the hotel room and common areas were nice and well kept for the price we paid, the quality of personal service we recieved made it an awful stay.

Needs an attitude adjustment

The hotel staff was not friendly nor helpful at all. We had a rotten melon left in our mini bar and the window was off the hinges-the maintenance man was in our room for 30 mins trying to fix it and they never even gave us any type of apology or discount.

Guest did not leave a comment.

"attractive hotel room"

I thought the rooms were very nice, nice size bathroom.Attractive hotel lobby. One thing that was disappointing was that there is really nothing for an American to watch on TV except a news program. There were no movie channels, nothing, unless you pay extra. I've never had that experience in a hotel before. Also, I think for the price we paid for the hotel room, there should have been a free continental breakfast included.

Perfect for location

This hotel is perfect for the location near FCO and is quite clean with good shower. The food was less than good, however in all fairness we had eaten very well throughout Italy for one week and had higher standards. Waiter and Staff were very friendly though. Desk staff not so friendly. If you rent a car, beware that road signs in Rome and around the airport are not so helpfull.

good value and location

We found the hotel, room, pool and amenities to be very good, very clean and relaxing. The location is great for a flight/airport connection....certainly not if Rome is the main destination. The town has some charm and we had a great lunch down on the beach....but walking to it is not pretty and the streets were dirty/lots of trash and that kind of thing.

ok stay

We stayed at this Marriott one night prior to leaving Italy on an early am flight. The location is great for that very reason, close to airport, it was approx. a 5 min drive in the hotel shuttle . The rooms were clean, the continental breakfast was ok. Our 9 year old son loved the pool and we enjoyed the outside bar, but it was pricey (8 euro for a glass of wine). What we didn't like was the fact that there is nothing within walking distance. A member of the reception desk told us there were restaurants located within a 15 min. walk, well, 45 min. later we had finally found something which was closed (siesta!!) So all in all, it was ok but if you are looking for something nearby forget it.

Good Airport Access

Hotel met our expectations, in that it is close to the airport, and provided a shuttle to same.

Location

Very convenient location for a flight out of Rome early in the morning. A little hard to find, using only a map, I should have printed out the directions prior to getting to Italy.

Guest did not leave a comment.

A great way to end your vacation

This hotel is very far from the city however they have a shuttle service for 6 Euro (I think) to the airport. After running around Italy for a week I could not have been happier for having the courtyard poolside with an amazing restaurant and bar on site. The service was incredible as well.

Guest did not leave a comment.

Great Hotel if you need to be close to the airport

I wouldn't recomend this hotel if you wanted to visit all the sights of Rome because it is to far. But I would recomend it if you need to be close to the airport for an early flight out of Rome.

Rest before travel

Hotel is conveniently located close to FCo. The pool was an added extra, good place to "chill" before long flight across Atlantic. Service was good, employees helpful and professional.