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Comfort Inn Westport, Saint Louis, MO

Comfort Inn Westport

Star rating: 2.5 of 5
12031 Lackland Rd
Saint Louis, MO, 63146
866-539-0036
Average Rating
4.1
Recommend
90%
50 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Thursday, Nov 26

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Review Details for Comfort Inn Westport:

  • 90% Recommend
  • 4.1 Average Rating
  • 50 Guest Reviews
Hotel Service
4.1
Hotel Condition
4.1
Room Comfort
3.9
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

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All Trip Types
(50 ratings)
Average Rating 4.1 of 5
Business
(10 ratings)
Average Rating 3.7 of 5
Romance
(3 ratings)
Average Rating 4.0 of 5
Family
(10 ratings)
Average Rating 4.0 of 5
With Friends
(5 ratings)
Average Rating 4.4 of 5
All Others
(22 ratings)
Average Rating 4.3 of 5

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Trip Type: Special Event Review 1 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
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You need to request housekeeping

For the price we paid for the hotel, checking in on a Wednesday and out on Sunday, I have no complaints, more of just an FYI. The beds are extremely firm. I like a firm mattress, but this one was like sleeping on a rock. Of the 3 mornings that we were there, housekeeping only came in 1 day. My only suggestion is that if you want fresh towels, coffee, the garbage taken out etc, that you HAVE to call to front desk to make sure that someone comes up to your room. I do have to say that complimentary breakfast was a huge plus. It wasn't a full breakfast buffet, but they had bagels, muffins, fruit, make your own waffles. Nice addition to the inexpensive nightly price of the room.

 
Trip Type: Business Review 2 of 50
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Room for the money

The hotel was clean and comfortable. There were no vending or ice machines anywhere except in the hotel restaurant. There were no refridgerators in the hotel rooms either which made it even more difficult to have anything to drink in your room. We stayed for 3 nights and on the 2nd and 3rd night my cardkey didn't work at all and had to be reprogramed.... we were on the 4th floor at the end of a mile long hallway so going back to the front desk to be able to get into my room was somewhat frustrating especially when it happened the 2nd day in a row!

 
Trip Type: Business Review 3 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 4 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great value

Excellent hotel for the price. When we travel, the only time we spend in a hotel is for sleeping so I judge hotels on mainly just two criteria: is it quiet at night and is the bed comfortable (not too soft). I do also expect the staff to be friendly and everything to be clean. This hotel was very quiet all night and the bed was great. The staff was nice and everything was clean. Good continental breakfast, too. If you stay here, you'll need a rental car or other transportation because it is far from downtown.

 
Trip Type: Family Review 5 of 50
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Room was very comfortable

Staff very helpful and friendly. Good free breakfast offered.

 
Trip Type: Family Review 6 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 7 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 50
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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hotel

overall a good place to stay, would be nice if sink/counter was separate from the shower/bathroom, also would be nice to have a small fridge &/or microwave. The pool was nice. The continental breatkfast was good.

 
Trip Type: Overnight Stay Review 9 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 50
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel for the money

This was a great place for the money. Front desk help was very helpful, rooms were clean and comfortable, and the Westport area has lots to do. It was a little bit of a drive to Busch Stadium, but with the great deal we got and the nice hotel, I'd definitely do it again.

 
Trip Type: Special Event Review 11 of 50
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 13 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 14 of 50
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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great room for the money

this hotel is worth it if you just need a place to sleep and can get a good rate. the bed was comfy and the bedding was nice. also a nice recliner in the room which was a comfortable touch. the bathroom was in need of some updating, but was clean.

 
Trip Type: Romance Review 15 of 50
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Reviews Posted Misleading

Some of the reviews posted about the poor quality and service is misleading. Whoever worte those reviews must have been in a bad mood. We found our experience more than satisfying. Front desk was really friendly. The other staff was more than courtesy. I reported my coffee maker was malfunctioning and they immediately brought a new one. Great stay. Would definitely return.

 
 
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