Comfort Inn Downtown

Very Poor....Needs Improvement

My simblings and I was visiting in Ohio The reviews online was ok, 3 1/2 stars was not bad. I booked two rooms and the rooms was extremely dirty and the comforters on the bed was dirty with coffee spots throughout the bed. The walls was extremely dirty and spider webs throughout the room. Parking was $15 which was not notated online at the time of booking. I will not stay there again.

comfortable, convenient

nice place to stay, close to cleveland clinic, downtown stadiums

wrong bed size

We ordered a room with a king size bed, however when we got there they said there were none available. They took the money out of my account the day I booked the hotel so I should of gotten the room I requested. Had they only held my credit card number until I got there then I would understand there were no rooms left.The rooms were clean the bed pillows were to small they were square pillows. But for a one night stay it was worth the price.

Guest did not leave a comment.

Nice room for the money

Enjoyed staying at the hotel, breakfast was good and nice varity of food. Couldn't understand why we had to pay for parking but they do have shuttle service which helped us get to and from where we were going.

Great Staff, Not so great room

First of all, the staff was incredibly kind and accommodating. The building was old, but I do think it was clean. However, our room smelled horribly of Subway (which happened to be directly below us) and made me sick to my stomach. Both beds in our room were the most uncomfortable things ever. NO support, sunk in the middle, no one slept that night. The parking was atrocious - I guess nice that they had parking, but the attendants were very unprofessional, smoking in our faces. We felt like our car would be missing when we woke up. I'll never stay there again.

OK.

ok room for amount paid. close to Progressive Field. Probably get better quality for about the same price right down the street.

Needs Improvement

It's a run down dump.

Guest did not leave a comment.

Great room for the money

Just down the road from the Cleveland Clinic. Very affordable compared to other area hotels. Nothing fancy, but a good clean room in a convenient downtown location. The surrounding area seemed safe and there are places to eat pretty much in the hotel.

Great location, good accomodation for the price

You can tell that the Comfort Inn is an older hotel right in the middle of Downtown Cleveland. The room was a little small, even though we where happy to find out that we had been upgraded to a "Queen Suite with Whirl Tub", had 2 TV's, Fridge and MW. Everything was nice and clean and the staff extremely friendly and helpful. Overall, it's a good place if your looking for a decent place to stay downtown without spending a fortune. Just don't expect luxury accomodations.

Nice room for the money

clean rooms, freindly staff and good location

Hotel was all right.

The hotel was fine for the price we paid. It was within walking distance to the baseball stadium and a couple bars. It was a longer walk to the Rock and Roll Hall Of Fame but it was doable. The room was clean and we didn't have any problems.

Guest did not leave a comment.