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Chocolat Hotel and Hostel, New York, NY

Chocolat Hotel and Hostel

Star rating: 1.0 of 5
850 West End Avenue
New York, NY, 10025
866-539-0036
Average Rating
2.5
Recommend
36%
72 Guest Reviews

from $33.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Chocolat Hotel and Hostel:

  • 36% Recommend
  • 2.5 Average Rating
  • 72 Guest Reviews
Hotel Service
2.6
Hotel Condition
2.1
Room Comfort
2.4
Room Cleanliness
2.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(72 ratings)
Average Rating 2.5 of 5
Business
(12 ratings)
Average Rating 2.6 of 5
Romance
(3 ratings)
Average Rating 1.7 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(8 ratings)
Average Rating 2.5 of 5
All Others
(46 ratings)
Average Rating 2.5 of 5

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Not Recommended

Trip Type: Special Event Review 16 of 71
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 17 of 71
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
5.0
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Yes (0)
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"Needs Improvment"

Air conditioners partially hang from the windows in the middle of winter in this NYC hotel. Thin sheets and a not so clean top blanket insure an even colder night's sleep. Too expensive for the half hearted attempt at a trendy uptown cheap hotel, just cheap instead. Let the buyer beware.

 
Trip Type: Business Review 18 of 71
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (1)
Great room for the money

The room was adequate for someone traveling on a budget. The staff was nice & friendly. The hotel has great potentiial if they keep it cleaner

 

Not Recommended

Trip Type: Not Provided Review 19 of 71
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (1)
Only for sleeping...

You do not want to spend any time in your room, they are wery poor. Choos this hostle ONLY if just want you plan to sleep there.

 

Not Recommended

Trip Type: With Friends Review 20 of 71
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Needs Improvement

Heating in December would be a good idea, especially if you can't close the window all the way!

 

Not Recommended

Trip Type: Rest and Recreation Review 21 of 71
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (1)
OK in a pinch

This hotel was OK, if you can't find anything else. It is cheap for NYC. I would describe the room and amenities as "bare bones". The mattress was very uncomfortable and the sheets were very thin. Otherwise, the walls had fresh paint and the carpet was new. The bathroom was clean and "white".

 

Not Recommended

Trip Type: Not Provided Review 22 of 71
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 23 of 71
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 24 of 71
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
ok

My room was a bit scrubby but it was ok. Toilets have been restored not to long ago and they where clean.

 

Not Recommended

Trip Type: Overnight Stay Review 25 of 71
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 26 of 71
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (1)
No (0)
I was there for 30 min and walked right out!!

WOW! I walked in and walked right out!

 

Not Recommended

Trip Type: Special Event Review 27 of 71
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
needs inprovement

Hotel personnel(all young folks, since it doubles as a hostel)all very courteous & tried to help me--BUT--the bldg. is too old and in such disrepair that it probably would be best to demolish it at this point--Much maintenance repair was being done on my floor(to my inconvenience), although it needed to be done.

 

Not Recommended

Trip Type: Overnight Stay Review 28 of 71
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 29 of 71
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Overnight Stay Review 30 of 71
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Needs Huge Improvement

The building is placed in a really good part of upper Manhattan, subway is close, Central Park is close... The only good thing this hostel has... Because of the spot on the map, this hotel is a gold mine, but needs huge investments, it`s absolutly worth it, money back is guaranted !! I would not like to share the conditions, even if it`s cheap, it`s still expensive for what you get! Wasn`t expecting much, but neither this for the money i spent, sorry !

 
 
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