If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Chicago O'Hare Garden Hotel, Chicago, IL

Chicago O'Hare Garden Hotel

Star rating: 2.0 of 5
8201 W Higgins Rd
Chicago, IL, 60631
866-539-0036
Average Rating
3.1
Recommend
56%
558 Guest Reviews

from $77.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

Select a Room & Rate Price Match Guarantee

Review Details for Chicago O'Hare Garden Hotel:

  • 56% Recommend
  • 3.1 Average Rating
  • 558 Guest Reviews
Hotel Service
3.2
Hotel Condition
2.8
Room Comfort
3.3
Room Cleanliness
3.2

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(558 ratings)
Average Rating 3.1 of 5
Business
(175 ratings)
Average Rating 3.0 of 5
Romance
(32 ratings)
Average Rating 3.3 of 5
Family
(27 ratings)
Average Rating 2.7 of 5
With Friends
(64 ratings)
Average Rating 3.2 of 5
All Others
(260 ratings)
Average Rating 3.2 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 38 Previous Previous

Not Recommended

Trip Type: Overnight Stay Review 1 of 569
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Such a bad hotel

I spent only one night at this hotel. The first impression made bad by the pickup van. the front passenger seat was wobble and there are a lot of tapes pasting around the van. The lobby is nice, but the scene totally changed as I went into my room. Smelly and dark. The shower turned cold and hot every one minute and the water did not drain well at all. Air conditioner's cover suddenly fell off. It was such a bad night there. I will never ever come back to that place anymore. I hope you don't either.

 
Trip Type: Overnight Stay Review 2 of 569
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Not Provided Review 3 of 569
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
This hotel stucks

My husband and I got athletes foot from the shower.

 
Trip Type: Overnight Stay Review 4 of 569
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 5 of 569
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 6 of 569
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Overall good

It is a good hotel on the whole, considering the price and the service. The bed is not very comfortable but it's clean so it's OK with me. The bathroom is very clean with nearly everything you need except for toothbrush and toothpaste. The hair drier is good. The shuttle is convenient and helpful. In the morning, it takes ONLY ME to the Cumberland subway station. I really appreciate that. One problem is that I live on the second floor and the window cannot be shut thoroughly, which keeps me worrying for the whole night. Last, I think it's a little far when the subway doesn't work. On the whole, it's an excellent hotel.

 
Trip Type: With Friends Review 7 of 569
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Decent Stay

The hotel itself was in decent shape. The room was clean, but the bed was not a king like the room reservation said. My hallway smelled like marijuana, but I couldn't smell it in my room. Wireless is ONLY in the lobby and there is no internet connection of any kind in the rooms. My bathroom door handle was broken and I almost got trapped in the bathroom, but management seemed concerned and promised to fix it. I only stayed one night so I do not know if they actually followed up.

 
Trip Type: Family Review 8 of 569
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

i spend two nights there and was OK, room cleaned, secure location, next to restaurants and easy access from expressways, bed was really soft and comfy

 

Not Recommended

Trip Type: Special Event Review 9 of 569
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Do not follow my mistake of being lured by the price..not worth it.

There was so many things wrong with this establishment. The service was okay but the bed was disgusting. We had to lay onto of the bedspread because of the stains on the bed and pillows.

 
Trip Type: With Friends Review 10 of 569
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
solid room for the money

I've stayed at several hotels in the O'Hare airport area over the years and even tho this may not be the most elegant, it most definitely is the best bargain out there! Convenient location with comp shuttle to & from ORD and an always friendly staff is def a plus. Even tho the in-house restaurant is no longer in operation, there are several little neighborhood eateries within a block or two's walk (Italian, Thai, and breakfast/lunch diner). Not to mention the Hooters that is right next door to the hotel. Also, a major grocery store is located just 2-3 blocks down the road. And if ya desire finer establishments, there are quite a few within a 5 min drive (or cab ride) from the hotel. My only complaint would be that the hotel no longer offers the option of in-room refrigerators. Otherwise, this place is a wonderful, no frills option for the area. If ya want a pool, a state of the art exercise room, a comp breakfast, free in-room wifi, etc...go to the big names nearby. But if ya wanna save money and have a quiet place to rest your head at night - you've come to the right place.

 
Trip Type: Business Review 11 of 569
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 569
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Value for money

Don't expect great things. Great location - walkable distance from the Blue line. Clos to the airport. Complementary Express breakfast was not good (actually there was no breakfast). Poor maintenance. But value for money. Good for travellers who go to the hotel only to sleep and have to travel frequently to the downtown.

 
Trip Type: Special Event Review 13 of 569
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
good quality

close to highway, great room for the money

 

Not Recommended

Trip Type: Business Review 14 of 569
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 15 of 569
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Exceeded Expectations

So I of course read a whole bunch of reviews about this hotel and was a little reluctant to stay, but from the reviews this hotel totally exceeded my expectations. The shuttle service we recieved was excellent, they take you anywhere in the surround few miles, never had to wait anymore than a few minutes. If you didn't want to take the shuttle then you could easily walk to several establishments and the train station. The train station is a short walk and it is super easy to get downtown. The restaurant is no longer open and the internet works in the lobby only. The only problem with the room itself was the shower, it went from cold to hot several times during a shower. I would definitely stay at this hotel again, especially being on a budget in chicago!

 
 
Next Next Page 1 of 38 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.