Chelsea Star Hotel

WAY too expensive for the Star Rating

The only thing worth the $ in this hotel was the cleanliness. The front desk staff was unfriendly, the room was had a desk but no chair, no closet and no hand or bath floor towels. Even for NYC this room was ridiculously expensive for what as offered.

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Only in New York

WOW !!! What a small room. Barely enough room for bed and bags

Good $ for NYC

Nothing fancy, but a very nice, comfortable, conveinient room - Close to Penn Station and some great little places to eat. A definite bargain!!

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Stay away

This hotel has without a doubt the worst quality-to-value ratio I've ever encountered. We arrived on a hot day in June. The hotel lobby was stifling; the air conditioner in our room (an in-wall, above-the-bed affair) was very loud and entirely inadequate. The room smelled awful. The walls were paper thin. The hotel has no elevator, and we had to drag our luggage up the narrow staircase -- and down, when we canceled and left within the hour. The cost for all of this was astonishingly high. For just slightly more money, we re-booked in a nice boutique hotel with many more amenities. My guess is that the hotel can afford to charge the outlandish prices it charged because it caters to many young people traveling from abroad who can take advantage of the weak dollar and are willing to pile en masse into its funky rooms. More power to it -- but anyone who wants something above the most basic accommodations or a room that's clean and private should look elsewhere.

Convenient location and clean

Location was great, so close to Madison Square Gardens. Hotel was nice and personnel were friendly and helpful. Room was clean and adequate in size though small. Lots of street noise. Cost was very high.

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Needs an elevator

This hotel is good, rooms are clean and nice. However, there's no elevator, so, if you have a lot of baggage, you should think about stay here.

A lot of work needed

Although the staff was friendly and helpful, the uncleanliness of the rooms did not make up for it. It was very loud in the rooms and the beds were extremely uncomfortable. I will give them credit for having surprisingly large and clean shared bathrooms, which is always a concern when visiting this type of property.

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Great room for the money.

Overall: I got the room looking and smelling better than in some three times more expensive hotels. Pros: Renovated inside; nice painted inside; clean nice room (I had one with bath); no smell in the room; helpful staff; felt safe; Internet; two minutes walking from Penn subway station; 15 minutes walking from Times Square. Contra: very cheap look outside.

I'd rather sleep on the street

Bad location, tiny room, not worth the money. I've stayed at much better hotels with shared bathrooms. The bathroom on our floor didn't even have a towel rack. The front desk was not very friendly. Being a couple of blocks from Penn Station and Madison Square Garden is not a plus, especially since our room faced 8th Ave. There was a huge gap in the window with the AC so we heard street noises all night. I could install an AC better. This was more of a hostel and not a hotel, and I'm betting that some hostels are better. It sucked and I'll never stay there again nor recommend it.