If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Chelsea Inn, New York, NY

Chelsea Inn

Star rating: 1.0 of 5
46 W 17th St
New York, NY, 10011
866-539-0036
Average Rating
3.3
Recommend
60%
20 Guest Reviews

from $172.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 23

Select a Room & Rate Price Match Guarantee

Review Details for Chelsea Inn:

  • 60% Recommend
  • 3.3 Average Rating
  • 20 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.4
Room Comfort
3.2
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(20 ratings)
Average Rating 3.3 of 5
Business
(6 ratings)
Average Rating 2.8 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(1 ratings)
Average Rating 2.0 of 5
With Friends
(3 ratings)
Average Rating 3.7 of 5
All Others
(9 ratings)
Average Rating 3.6 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 2 Previous Previous

Not Recommended

Trip Type: Business Review 1 of 20
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Bring your own blankets

Location was perfect for a convention I attended in area. The bedding smelled vert bad, as though not washed on months. Bed was very uncomfortable. Room and bath were clean.

 
Trip Type: Romance Review 2 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 3 of 20
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Very good hotel in great neighborhood

Loved how friendly the staff was. They really do their best to make you feel comfortable. The place is kept clean. My only dislike was, how noisy it can be outside! They do provide you with ear plugs. This is my second stay there. The first time, I didn't use the ear plugs. This time around I did and it made quite a difference. But I would certainly stay there again for the convenience to many of the places I need to be when in NYC, and because the staff is nice. I also love the breakfast at Nana's Kitchen.

 
Trip Type: Not Provided Review 4 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Ok Place to Stay

The rooms are clean, the location is nice. Overall I enjoyed my stay and felt pretty comfortable. The only complain would be the noise coming in from the street at night. It was a little annoying.

 

Not Recommended

Trip Type: With Friends Review 5 of 20
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Stay Away

I called the hotel and they said I would get a room with two beds. When I checked in I was given a room with one bed, but they brought a roll-away (which barely fit in the small room). There were blood stains and hair on the pillow in the closet (and I documented that with pictures) to be used for the roll-away. There were also stains on the sheets that they brought for us to use on the roll-away. I also found stains on the bottom side of a pillow on the bed. I slept on top of the sheets in the bed, but I felt dirty even doing that. We checked in and then went out to tour NYC. When we returned to the room around midnight, we found that our semi-private bathroom (shared with another room) was out of toilet paper. There were no additional rolls of toilet paper in the bathroom or our room, and no one was on duty at the front desk. We had to wait until 9:00 a.m. to get toilet paper. That is unacceptable. If no one is going to be on duty at the front desk, it is their job to have extra toilet paper in the bathroom or closet. Once we finally tried to get to sleep, that was difficult because we could clearly hear horns honking and glass breaking outside because the windows were very poor and let in a lot of noise. The hallways had a dirty smell to them, but the rooms were ok. The continental breakfast was a joke as well. I thought I was getting a good deal for the money, but it turned out to be a nightmare. I was on the phone with Hotels.com at 12:30 a.m. and then again after 9:00 a.m. (when the front desk had someone on duty) and Hotels.com were able to work with me to get a refund for the second night. The lady at the front desk on Saturday was not able to waive the cancellation fee, but she said her manager could decide that on Monday. I politely reminded the lady that she has to have someone she can call to make a decision on a Saturday, so she ended up calling her boss at home and the boss approved waiving the cancellation fee and giving me a refund for the seco

 
Trip Type: With Friends Review 6 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 7 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
An inexpensive room in NYC that more than serves it purpose

If you are looking for a clean place to lay your tired head after a day in NYC without paying a fortune then the Chelsea Inn is for you. If you are looking for the NY glam experience then stay away from the Chelsea Inn. There are some rooms with private baths and some with semiprivate baths (shared by two rooms in a hall accessible to ONLY those two rooms). Be prepared as there is not an elevator but you've been walking all day so what's a few more steps to a good night's sleep? This Inn is quirky and cool - the building was built around 1890 and has been mildly updated over the years. All of the original moldings are there and as are the original staircases - they lean a little which is to be expected from a building of this age. Good and solid without and squeeks and in the stairs or floors. Of course, I like architecture and older buildings so I find this stuff interesting and fun. As for those who complained about the bar next door making too much noise if you are on the front of the building - it's no worse than any other hotel room I've had in NYC that I paid at least twice this amount for. This is NYC - the city that doesn't sleep so there's always somebody making noise in the streets partying or working (restaurants and retailers stock up in the late and early hours). If you're looking for a high-style NYC hotel with white gloves then stay on 5th Ave near Central Park. If you're looking for the NYC experience with rooms that are like most NYC apts I've been to then stay at the Chelsea.

 
Trip Type: Business Review 8 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Very good hotel for the price

Everything was wonderful about this hotel: friendly, helpful staff, clean, great neighborhood. My only negative experiences were: the bed was too soft, and although provided with ear plugs, I did find the street noisy outside, but in spite of all that, I would still stay there again and would recommend it. For the very inexpensive price, I also got a wonderful continental breakfast. Great deal!

 
Trip Type: Overnight Stay Review 9 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good value

As long as you're OK with a basic hotel room, Chelsea Inn is a great deal for the money. The neighborhood is great and trains are convenient.

 
Trip Type: Special Event Review 10 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Simple but great

Chelsea Inn is a small european style hotel very clean and in a very great neighborhood and location. Several excellent restaurants in the block. One half block to 5th Ave. Safe and clean.

 
Trip Type: Not Provided Review 11 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Fabulous

I stayed in this in for fashion week and it was great. Clean and close to everything. I liked the privacy and felt more comfortable than a cold chain hotel.The front desk and night person were very acomidating!!

 

Not Recommended

Trip Type: Not Provided Review 12 of 20
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (2)
No (4)
sleaze bag

this is the biggest dump I have ever seam in my life. I didnt even spend the night there and I lost my money that I paid to reserve the room...STAY CLEAR OF THIS PLACE!!!!

 
Trip Type: Business Review 13 of 20
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Better be physically fit

The hotel has 5 floors and no elevator. Unfortunately my room was on the 5th floor and around floor 3 I started to get a little winded.

 

Not Recommended

Trip Type: Family Review 14 of 20
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
Was this review helpful?
Yes (1)
No (2)
Needs Improvement

Hotel is rated "one star" - not sure where the one star vote came from as it was rather dank and dirty. Shared bathrooms were clean, thankfully, but the rooms left a lot to be desired and the radiator heat came on in the early morning hours with LOTS of noise and made the room feel like we were being incinerated! High price charged for what we were given, but it goes to the RE mantra of "location, location, location"...

 

Not Recommended

Trip Type: Not Provided Review 15 of 20
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (2)
Very noisy street at night

Commercial trucks park, unload, dump things through the night.

 
 
Next Next Page 1 of 2 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.