Castle Spencer on Byron
- Recommend
- 92%
from $131.00
Lowest avg. nightly rate
This rate first available on Sunday, Dec 13
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Review Details for Castle Spencer on Byron:
- 92% Recommend
- 4.5 Average Rating
- 12 Guest Reviews
Average Rating by Reason for Trip:
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- All (12)
- Recommended (11)
- Not Recommended (1)
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Recommended
Trip Type: Family Review 1 of 12Great room for the money
The hotel staff was very helpful and the people in the area surrounding the hotel were extremely friendly and helpful. We were in Auckland during the bus strike. The Ritches were running and we happened upon an outstanding bus driver John, who personally helped us get to the central bus area. We can't say enough nice things about the people of Auckland.
Recommended
Trip Type: Romance Review 2 of 12Great views and comfort
We stayed for one night. The room was very large and spacious (more like an apartment). It was great to be able to do our laundry in the room for free. We also used the pools which also have great views of the city skyline. One of the best hotels we stayed at on our trip.
Recommended
Trip Type: Family Review 3 of 12Excellent Hotel
This is a beautiful hotel, "off the beaten track", near the North Shore of the North Island. If you want to be away from the city, this is the place to stay. Great accommodations, great service, an excellent selection of eating places and shops nearby, and a lovely beach for taking a stroll, in a lovely residential community. The service was excellent, with a very friendly and competent staff. The room was well-appointed, and a great value. The restaurant was a bit pricey, but a good quality. We rented a car, so we weren't depending on public transportation, but there is a bus terminal nearby. Not sure how accessible touring buses would be, but you could always call before booking. They had a well-equipped fitness facility, complete with trainers, and an outdoor pool and hot tub. We were very satisfied with our experience at the Spencer.
Recommended
Trip Type: Overnight Stay Review 4 of 12Wonderful Experience
The staff were very helpful and did everything we could have wanted. (airport transfers, etc,) The area around the hotel had wonderful small shops, cafes, bookshops. Being close to the beach was great.
Recommended
Trip Type: Romance Review 5 of 12Excellent Hotel
Hotel location was awsome. Staff was friendly. Clean suites. Awsome views of Auckland. Two light bulbs missing in bedroom. Called 3 times to replace lights. No one should up to replace. Otherwise the hotel was excellent. Would stay again.
Recommended
Trip Type: Family Review 6 of 12Very pleasant hotel.
The hotel was very nice. We had a lovely ocean and lake view from our room. Staff was very freindly and helpful.
Recommended
Trip Type: With Friends Review 7 of 12What a wonderful trip
This was my first trip to the North Shore and I had a wonderful time. The staff was great and friendly. I was just so impressed with how nice it was. I would totally go back. It was my best vacation to date.
Recommended
Trip Type: Not Provided Review 8 of 12Good Hotel
Good, spacious and well equipped and well maintained rooms, all at very reasonable rates. I had no problem what so ever during my stay and if I ever return to Auckland, I would pick this hotel again.
Recommended
Trip Type: Not Provided Review 9 of 12Excellent "Base of operations" with amazing customer service
My husband and I stayed at the Spencer 2 yrs ago and were so impressed we selected the hotel again for our 2nd trip to Auckland. I LOVE the North Shore and the hotel is in the perfect location that is far enough from the congested city life, but just a 15 minute ferry trip away. We arrived at 9AM and they not only gave us an early check in, but upgraded us to a larger room! The room had everything we needed for a 5 night stay with full kitchen and washer and dryer. My only disappointments were the furniture in the living room and bathtub fixture. The sofa was very uncomfortable for lounging after a long day walking around. The cushions were tilted forward so I constantly felt as if I were going to fall off. The bathtub didn't have a shower curtain or enclosure so we would end up with a pool on the floor after each use. These two things can easily be corrected, which I'm sure would have been if I raised the issue during our stay. The hotel gym was nice as well and the evening hotel staff were very accommodating to let me in after hours while I was battling jetlag. I would HIGHLY recommend the Spencer to anybody who doesn't prefer to stay in the city. We will continue to select this hotel when visiting the Auckland area.
Not Recommended
Trip Type: Overnight Stay Review 10 of 12Do they care about the guests?
Arrived late in the evening, after a 3 hour drive from Waitomo. There was no directory or room service menu in the room, the direct-dial buttons on the phone didn't work, when we asked for a menu to be sent up it didn't come. Staff seemed indifferent to annoyed by our requests.
Recommended
Trip Type: Overnight Stay Review 11 of 12Spencer on Byron
Outstanding place! Especially appreciated the en suite LAUNDRY facilities after a long trip throughout NZ. Desperately needed that. Nice balcony, all around great experience.
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