Campanile Hotel Brussels - Airport

Problem at good hotel

Campanile Hotel Brussels - Airport is five minutes from airport at reasonable taxi rates. But, if you don't get your wakeup call, you can't make your flight. Eleven of their room phones had been out a week. There was not a note on telephone to alert traveler to this problem. Staff had been informed to use the TV to wake up customers but the staff logged the wake up to the dead phone. I had seven minutes to dress and get into taxi. As a result of that, a $2,000 hearing aid went down the toilet. The hearing aid was my fault. But if I had had the time I allowed with the wakeup call that would not have happened. If a traveling companion had not banged on my door I would have missed my plane. The manager on Oct 15th said he would warn the offending employee. But he should have warned customers verbally at check in, put a note on each phone, ensured that the people in those rooms were actually awaken if someone had to go bang on doors. It's a great place from which to catch a flight, if you wake up in time.

Low cost near airport

The rooms are minimal but in clean condition. The ones on first floor are dark because one has to use the shutter for privacy. The breakfast was good. DIY fresh squeezed oranje juice was good. Staff very efficient.

Campanile, Brussels airport

The hotel was clean and the beds were great. The bathroom was sparkling and the service was a 10 out of a 10. I'd been worried because we'd read some negative review, but our experience was nothing but good. The staff even called us a taxi that accepted credit cards, since we had exhausted our euros on the cab ride from the airport to the Campanile. FYI, the cab ride of 2 miles was 15 euros, cash. That's why we needed the hotel staff to find us a cab that took credit cards. We hadn't expected it to be more than 10.

Don't stay here

This hotel had terrible service, the toilet had a ring of mildew in it and didn't look like it had been cleaned in months, the sink didn't drain, the heat didn't work very well, and the receptionist didn't know how to transfer calls to the room. You are better off sleeping on a bench at the airport than staying at this hotel!

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hiddeous hotel

this hotel gave me bedbugs and I'm going to continue to email until this hotel is off your website.. it is horrible...

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