Boston Park Plaza Hotel

great hotel in every respect

perfect location, excellent hotel, very friendly staff, great restaurants at the hotel site

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just ok

Hotel staff was very friendly and the location is perfect. The rooms however are a bit disappointing. The bathroom was rediculously small, outdated and had a faint stench of the sewer.

Great Hotel, Excellent Service

The day after we checked in for a 4-day stay, a jack hammer started up in the early morning. Even though it was not from their own construction, the room manager and his staff addressed the issue perfectly and moved us away to another room without noise. The staff was very responsive to our needs and made the move effortless for us.

Great Place

Hotel hospitality as it used to be

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Value for money

I was travelling alone for a meeting. Got a single room for a very reasonable price in the heart of Boston. Recommend strongly.

Good, not great

I have no major complaints about the hotel, but I did have higher expectations based on its solid reputation. The bathroom was a little outdated - this was in the Towers (more expensive) section, so I was hoping for better there. Everything was clean and functional, though. The bed was comfortable, and the location is great. Cheap (relative for Boston) overnight parking can be found nearby at the underground Boston Common garage if you don't want to pay the hotel price, pack lightly, and planned to walk around the city anyhow. Our room was bumped up from the standard that I had reserved through hotels.com to the more expensive Towers level without my request or knowledge. When I checked in I just went where they told me, then had a bill slipped under the door for the price difference. The consierge person removed the charge when I explained this, but was a little snooty and offered no apology. In summary: Not bad, but I can't help but feel there's better out there for the money.

Great Hotel

This hotel was fantastic. The rooms were a little small but doesn't really matter cause we weren't in them for that long. It had a lot of charm, you could see some remnants of being a very old hotel which was really cool. It was also located in the most perfect spot, a block away from the boston commons and close to all shopping on newbury or if you want to do the freedom trail. The concierge Russ was fantastic in recommending great restaurants and fun places to go out for drinks. He even called and made us a reservation. Overall, I had a great stay there and suggest you stay there the next time you are in Boston!

Great Location

Great location if the weather is decent. Not a far walk from Copley to Quincy Market.

perfect location

Boston Park Plaza is perfectly located. once we stashed our belongings in the room, we had an enjoyable walk to dinner and after dinner events. mark

Rooms Need Improvement

Staff at hotel and valet were outstanding, helpful and friendly. Room needed help, cracked ceilings, lights not working, bad outlets in bathroom. Promised King sized bed, did not get that. Cramped room and VERY cramped bathroom