Best Western Roundhouse Suites

Great room for the money

Service was more than a little impolite, neighborhood was a tad bit scketchy, but I was comfortable and overall very pleased with the room for the money.

More than expected.

What I liked about the hotel was the cleanliness, the roominess, how new and well kept the place was. It isn't a huge hotel so you will not get lost. You have your place to rest comfortably and you necessities covered. I have been to other hotels in Boston and found others to have very small rooms and tend to be overpriced but I really enjoyed this place. Also the little bit of history and being unique was nice as well. Also, free parking. In Boston. That was nice. However, the area is a small enclave of safeness in a not so nice section.

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Great Hotel for the Price

The hotel was great, the room was clean and comfortable, the suite set up made it perfect for traveling with a child that goes to bed early. The workout facility was great as well. Only complaint would be the area, not the greatest and parking was a bit dicey but, all and all, great stay.

Way nicer than I expected

We checked into this hotel for one night last week. We were pleasantly surprised when we were allowed to check-in early then were told there was a shuttle that could take us to and from the downtown area!! The hotel provided us with a map of the city and convenient area information. The staff was fantastic. Even more great was the room itself. The room had a living area and french doors that lead to your bedroom. There were televisions in both rooms, a fridge, microwave and coffee. Plus, they serve cookies for a couple of hours at the lobby from 5-7. I was so pleased of the level of hospitality. We would definetely stay again. All that for the price we paid is incredible.

Needs to improve Air Conditioning

The AC in my room was horrible. I called the desk and they did nothing. Other than that the hotel was great.

Guest did not leave a comment.

Great Perks

Free Parking and Free Shuttles makes this hotel a no-brainer.

Bad neighborhood

I am not very 'urban' and was really uncomfortable with the neighborhood. We used our car and it may be a few blocks from a nicer neighborhood but the surrounding area was just awful. The parking lot is patrolled but the watchmen said he leaves at 5 and 'they' know it so don't leave anything in there or it will get (I guess) broken into sometime in the morning... It's actually not a good value either, for about twenty more bucks, you can get a much, much better hotel in a better location. I would not go back.

Great room for the money

We enjoyed our stay. The shuttle that takes you to different locations throughout Boston was very prompt and very conveinient. While there is a time pick up and drop off scheduled the driver told us just to call and he would come anytime as long as he wasn't on a run and if he was he would come as soon as he was done. We only waited minutes for pick up and drop off to the Prudential/Copley stop. The heat was a little warm even with the window cracked open but we didn't complain ---if we had I am sure they would have corrected it. The from desk staff was very friendly and helpful We thoroughly enjoyed our stay and will do it again!

One of our favorite hotels!!

My wife and I go to the Roundhouse probably 3-4 times a year for weekend getaways. The hotel and the service is incredible. The location of the hotel is sometimes a little "iffy" at night but we have never had anything happen. We feel very safe within the hotel itself. For the price you pay to stay here, it is an unbelievable deal.

Guest did not leave a comment.

Great room for the money

I was a little cautious at first in booking this hotel because of the other reviews regarding the poor location. However, I went with and we were pleased. The hotel was right off of the highway, which was perfect for us since we are generally unfamiliar with Boston. The room was very nice and very clean and the staff were also very nice. The only negative that we encountered had to do with the area. We were in two cars, and someone stole the windshield wipers off of one of them. Pretty pathetic but they are only wipers! Overall, we would stay there again.